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© 2002/2003 MagicTwin All rights reserved. Version dated 11/2003.
Problem:
Windows no longer starts after installing the display adapter
Reasons/remedy:
If Windows cannot be initialized during the restart, as your supplier to install a different PCI
video adapter. If this also does not work, change the start sequence to PCI and start with a
different PCI display adapter. Otherwise, see the “Error elimination” section.
Problem:
The Windows Device Manager highlights the display adapter with a yellow “!”
Reasons/remedy:
After restarting, the additional display adapter(s) may be highlighted by a yellow “!” in the
Device Manager. This merely means that Windows can not operate the installed display
adapter in “multi-screen mode” or could not yet initialize it/them correctly. The monitor must
be connected while starting Windows or ask your supplier for an alternative VGA-Device.
Problem:
The monitor
does
not display properly
.
Reasons/remedy:
The refresh rate is not interpreted correctly by the monitor. In the protected Windows mode,
open: Control Panel -> Display -> Setting-> and then change to another mode; if necessary,
change the resolution, refresh rate or color depth (Recommendation: 60Hz).
Attempt to test another monitor using the display adapter; if necessary, use the host
monitor.
If necessary, use another VGA extension cable.
If lines appear in the display of a TFT monitor, the digital-analog converter is not working
correctly. Use another monitor or increase the PCI slot wait states in the PC-BIOS, if
possible.
Set another refresh rate for the additional station in the console under: Start-> Control
Panel-> Display-> Setting-> Advanced-> Monitor-> Monitor Settings.
Problem:
The additional workstation does not start.
Reasons/remedy:
After starting Windows, check whether a station number (top left) is displayed at all on the
additional location. If not, reinstall the latest version of the MagicTwin software (see
Importing updates), if necessary. Check whether the keyboard, mouse and monitor have
been connected correctly.
The additional display adapter was not detected. Change the slot for this adapter or
connect the monitor and restart. In single-user mode (without MagicTwin installation), use
the Windows Device Manager to check whether an additional display adapter was installed
in the first place: Control Panel -> System -> Hardware -> Device Manager -> Display
Adapter. If necessary, replace the display adapter (if possible).
The PC starts with the other adapter first. Change the start sequence of the display
adapters as described in the “MagicTwin hardware / Installation / Changing the start
sequence to AGP” section or exchange the monitors.
The serial numbers were not registered within 90 days and have expired. Remedy: Start
MagicTwin Console under “Serial numbers” and highlight and register the serial number(s)
using the right mouse button.
The copy-protected MagicTwin hardware was not detected by the system; an “authorization
error” is reported in MagicTwin Console. Remedy: use the appropriate device.
