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JAT-301,302 Ratchet Wrenches
Warranty and Service
JET warrants every product it sells against manufacturers’ defects. If one of our tools needs service or repair, please contact
Technical Service by calling 1-800-274-6846, 8AM to 5PM CST, Monday through Friday.
Warranty Period
The general warranty lasts for the time period specified in the literature included with your product or on the official JET branded
website.
JET products carry a limited warranty which varies in duration based upon the product. (See chart below)
Accessories carry a limited warranty of one year from the date of receipt.
Consumable items are defined as expendable parts or accessories expected to become inoperable within a
reasonable amount of use and are covered by a 90 day limited warranty against manufacturer’s defects.
Who is Covered
This warranty covers only the initial purchaser of the product from the date of delivery.
What is Covered
This warranty covers any defects in workmanship or materials subject to the limitations stated below. This warranty does not cover
failures due directly or indirectly to misuse, abuse, negligence or accidents, normal wear-and-tear, improper repair, alterations or
lack of maintenance. JET woodworking machinery is designed to be used with Wood. Use of these machines in the processing of
metal, plastics, or other materials outside recommended guidelines, may void the warranty. The exceptions are acrylics and other
natural items that are made specifically for wood turning.
Warranty Limitations
Woodworking products with a Five Year Warranty that are used for commercial or industrial purposes default to a Two Year
Warranty. Please contact Technical Service at 1-800-274-6846 for further clarification.
How to Get Technical Support
Please contact Technical Service by calling 1-800-274-6846.
Please note that you will be asked to provide proof of initial
purchase when calling.
If a product requires further inspection, the Technical Service representative will explain and assist with
any additional action needed.
JET has Authorized Service Centers located throughout the United States. For the name of an
Authorized Service Center in your area call 1-800-274-6846 or use the Service Center Locator on the JET website.
More Information
JET is constantly adding new products. For complete, up-to-date product information, check with your local distributor or visit the
JET website.
How State Law Applies
This warranty gives you specific legal rights, subject to applicable state law.
Limitations on This Warranty
JET LIMITS ALL IMPLIED WARRANTIES TO THE PERIOD OF THE LIMITED WARRANTY FOR EACH PRODUCT. EXCEPT AS
STATED HEREIN, ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
EXCLUDED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE
ABOVE LIMITATION MAY NOT APPLY TO YOU.
JET SHALL IN NO EVENT BE LIABLE FOR DEATH, INJURIES TO PERSONS OR PROPERTY, OR FOR INCIDENTAL,
CONTINGENT, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OF OUR PRODUCTS. SOME STATES
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
JET sells through distributors only. The specifications listed in JET printed materials and on official JET website are given as
general information and are not binding. JET reserves the right to effect at any time, without prior notice, those alterations to parts,
fittings, and accessory equipment which they may deem necessary for any reason whatsoever. JET
®
branded products are not
sold in Canada by JPW Industries, Inc.
Product Listing with Warranty Period
90 Days – Parts; Consumable items
1 Year – Motors; Machine Accessories
2 Year – Metalworking Machinery; Electric Hoists, Electric Hoist Accessories; Woodworking Machinery used for industrial
or commercial purposes
5 Year – Woodworking Machinery
Limited Lifetime – JET Parallel clamps; VOLT Series Electric Hoists; Manual Hoists; Manual Hoist Accessories;
Shop Tools; Warehouse & Dock products; Hand Tools; Air tools
NOTE: JET is a division of JPW Industries, Inc. References in this document to JET also apply to JPW Industries, Inc., or any of
its successors in interest to the JET brand.
