INFINA® 2 AC LED FLEXIBLE LINEAR
DRIVERLESS RGBW LED STRIP
DL-AC-FLEX2-RGBW
Project
Fixture Type
Notes
NY
CA
15 Harbor Park Drive
Port Washington, NY 11050
© 2023 JESCO LIGHTING GROUP, LLC
OF
Specifications subject to change without notice
JW 01/16/2023
800 527 7796
855 265 5768
800 527 7796
855 265 5768
Tech Support
855 592 0029
219 South 6th Ave
City of Industry, CA 91746
7
6
Main
Fax
Main
Fax
Product is not lighting up
Some LEDs are not functional
LEDs are flickering
LEDs have uneven color
Some LEDs and integral circuit
chips appear oxidized with brown
or green marks
LED strip is too long or too short
for installation
1. Breaker may have been tripped.
2. Fuse may have been blown.
3. Incorrect branch wiring with LC-AC-600-INT and
DL-AC-FLEX2-RGBW hardwire cable.
4. Incorrect DMX cables wiring
1. Product may have been bent excessively or bent on horizontal
plane, potentially breaking connections.
1. Product may have been bent excessively or bent on horizontal
plane, potentially breaking connections
2. Product may be connected 120V AC directly
1. Product may have been painted over or covered with foreign ‘
substance.
2. Product’s operating temperature may have been exceeded.
3. Product may have prolonged exposure to direct sunlight
1. Product may have been submerged in puddle of water or snow
for a period of time.
2. Product may have been altered in field.
1. Incorrect measurements may be given to factory for production.
1. Check and switch on breaker.
2. Replace fuse in fuse holder or plug
3. Check wiring on LC-AC-600-INT and
DL-AC-FLEX2-RGBW hardwire cable.
4. Check DMX cables wiring
1. Disconnect. Product warranty may have
been voided, contact your local distributor.
1. Disconnect. Product warranty may have
been voided, contact your local distributor.
2. Disconnect. Product warranty may have
been voided, contact your local distributor.
1. Clean product with non-corrosive cleaners.
2. Disconnect. Product warranty may have
been voided, contact your local distributor.
3. Disconnect. Product warranty may have
been voided, contact your local distributor.
1. Disconnect. Product warranty may have
been voided, contact your local distributor.
2. Disconnect. Product warranty may have
been voided, contact your local distributor.
1. Contact your local distributor. Do not attempt
to splice or field shorten the product. Doing
so will void product warranty and ETL safety
certification.
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
CORRECTION / ACTION
