Nobeltec
®
InSight Radar 2 - Black Box (IR2-BB)™
30
2. GETTING SERVICE:
Obtain a Return Material Authorization Number (RMA) from
Jeppesen Marine Customer Service (see Back Cover for contact
information).
Prior to calling for an RMA, ready the following information:
The product Serial Number
Date and place of purchase (you will need proof of purchase
for service)
Installation and use history
It is prudent to record the above information at the time of
installation and to update your records any time the product
is serviced. Note: Jeppesen Marine will not repair any product
unaccompanied by an RMA.
Return the product (along with a copy of your proof of purchase
and the RMA number issued to you by Customer Service) to the
place where it was purchased. If your supplier cannot be contacted
or cannot supply service for any reason, contact Jeppesen Marine
(see Back Cover for contact information).
3. RETURNING MATERIAL TO JEPPESEN MARINE:
Return your product to Jeppesen Marine ONLY if you cannot receive
service from your original dealer as described in Step 2 – GETTING
SERVICE on this page.
From North America only:
a) Contact Jeppesen Marine to obtain an RMA number (see Step 2a)
b) Pack the unit securely, in the original box if possible
Include on the package label:
The Return Mailing Address to send the repaired unit
The RMA number
Jeppesen Marine’s address (unless instructed to send
elsewhere by a Jeppesen Marine Customer Service employee):
Jeppesen Marine – ATT: Service
15160 NW Laidlaw Road, Suite 100
Portland, Oregon 97229 USA
Include inside the package a Cover Letter including:
The RMA number
Your contact telephone number
A copy of your dated proof of purchase
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