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ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
In the U.S.A. and Canada
If the problem is not due to one of the items listed in the
“Troubleshooting” section…
Call the dealer from whom your appliance was purchased, or call
Maytag Services, LLC, Jenn-Air Customer Assistance at
1-800-JENNAIR (1-800-536-6247) U.S.A. and Canada to locate
an authorized service company. When calling, please know the
purchase date and the complete model and serial number of your
appliance. Be sure to retain proof of purchase to verify warranty
status.
If the dealer or service company cannot resolve your problem,
write to:
Maytag Services, LLC
Attn.: CAIR
®
Center
P.O. Box 2370
Cleveland, TN 37320-2370
Web address: www.jennair.com
Or call: 1-800-JENNAIR (1-800-536-6247) U.S.A. and Canada.
U.S. customers using TTY for deaf, hearing impaired or speech
impaired, call: 1-800-688-2080 (Monday-Friday, 8:00 a.m.-8:00
p.m. Eastern Time).
NOTE: When writing or calling about a service problem, please
include the following information:
1. Your name, address and daytime telephone number.
2. Appliance model number and serial number.
3. Name and address of your dealer or servicer.
4. A clear description of the problem you are having.
5. Proof of purchase (sales receipt).
User’s guides, service manuals and parts information are
available from Maytag Services, LLC, Customer Assistance.
Accessories
To order a color-matched trim kit for the installation of a custom-
made panel, contact your local authorized dealer.
Replacement Bags - Call for Part Number
Trim Kits for Custom Front Panels:
Order Part Number TCDW (white), TCDB (black), TCDQ (bisque)
(Trim kit for custom made panel)
Order Part Number TCDS (Stainless steel door panel)
