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Troubleshooting Procedures 

 

!

WARNING

 

To avoid risk of electrical shock, personal injury or death; disconnect power to oven before servicing, unless 
testing requires it. 

©2004 Maytag Services

 

16022882  Rev. 0 

13 

Problem Possible 

Cause 

Correction 

Burners will not ignite; no 

spark at top burner. 

Poor ground on burner cap .........................
Weak or failed spark module.......................
Low gas pressure ........................................

  Clean burner cap. 

 Replace spark module. 

  Verify pressure 4” WCP for 

natural, 10” WCP for LP. 

Burner will not ignite. No 

spark to burner ignitors 

when burner knob is rotated 

to “LITE” position. 

No 120 VAC to range ..................................
Micro switch contacts not closing................
 
 
 
Faulty wiring. Bad connection at burner 
electrode and electrode socket ...................
 
 
 
Inoperative spark module ............................
 
Electrode dirty. Burner cap dirty..................
Cracked or broken electrode, electrode 
wire or electrode socket ..............................

  Verify voltage at wall outlet. 

  Check wiring against appropriate 

wiring diagram, Verify all 
terminals and connections are 
correct and tight. Check micro 
switch contacts. 

  Check wiring against appropriate 

wiring diagram. Verify all 
terminals and connections are 
correct and tight. 

 Check module according to 

testing procedures information. 

  Clean electrode or burner cap. 

 

 Replace electrode. 

No spark or only random 

spark at one ignitor. 

Check for cracked ignitor or pinched ignitor 
wire .............................................................
Poor continuity to burner cap ......................
Bad ground connection or lack of continuity 
to ground or ignitor ......................................
 
 
 
Cracked or broken ignitor extension lead ...

  Replace ignitor lead or electrode. 

 

  Clean burner cap and lead. 

 

  Tighten ground connection and 

correct any breaks in ground path 
from ignitor path to unit ground 
path. 

 Replace ignitor lead. 

Unit continues to spark after 

knob is turned to OFF 

position. 

Shorted valve switch/harness .....................
 
 
 
Switch has slipped off the valve ..................

  Replace switch/harness. If 

shorting is caused by excessive 
spillovers, customer education is 
advised. 

  Carefully reposition switch on 

valve and rotate from OFF to 
high, several times to verify 
switch is not broken. 

No oven operation in bake or 

broil. 

No voltage to control. ..................................
 
No voltage from control ...............................
 
Loose wire connection or broken wire.........

  Check for 120 VAC at control. If 

no voltage check power source. 

  Check 120 VAC to ignitor, if no 

voltage, replace control. 

  Verify all connections are clean 

and tight, replace broken wire. 

 

Summary of Contents for PRO-STYLE PRG3010

Page 1: ...s This manual includes but is not limited to the following PRG3010 PRG3610 PRG4810 Service This manual is to be used by qualified appliance technicians only Maytag does not assume any responsibility f...

Page 2: ...PROPRIATE SERVICE INFORMATION BEFORE BEGINNING REPAIRS WARNING To avoid risk of severe personal injury or death disconnect power before working servicing on appliance to avoid electrical shock To loca...

Page 3: ...endedServicePlan 12 TroubleshootingProcedures 13 15 TestingProcedures 16 17 DisassemblyProcedures RemovingandReplacingUnit 18 ControlPanel 18 Maintop 18 Light Switch 18 TerminalBlock 18 Light Socket 1...

Page 4: ...damage personal injury or death verify wiring is correct if components were replaced Verify proper and complete operation of unit after servicing WARNING This gas appliance contains or produces a che...

Page 5: ...on to have an ungrounded outlet replaced with a properly grounded three prong outlet in accordance with the National Electrical Code Do not use an extension cord with this appliance Insure all packing...

Page 6: ...kely if one occurs proceed as follows Oven Fires 1 If you see smoke from oven do not open oven door 2 Turn oven control to OFF 3 As an added precaution turn off gas supply and power at main circuit br...

Page 7: ...r flammable vapors and liquids near or in oven Do not clean oven door gasket located on back of the door Gasket is necessary to seal the oven and can be damaged as a result of rubbing or being moved D...

Page 8: ...ANY CIRCUMSTANCES CUT OR REMOVE THE THIRD GROUND PRONG FROM POWER CORD For 15 amp circuits only Do not use an adapter on 20 amp circuit Where local codes permit a TEMPORARY CONNECTION may be made to...

Page 9: ...r LP After servicing a valve or orifice verify it is properly operating before completing service Oven Safety Valve Oven valve is designed to be a safety valve Two basic designs are used in gas ranges...

Page 10: ...l the benefits provided by efficient gas cooking This manual contains information needed by authorized service technicians to install and service gas ranges pertaining to this manual There maybe howev...

Page 11: ...amount of heat generated by the heater which causes the bi metal to bend At a point the ignitor resistance will have increased to approximately 3 5 amps of current flow through the ignitor gas valve c...

Page 12: ...nce or in case warranty service is required To locate an authorized servicer For Jenn Air product call 1 800 462 9824 or visit the Web Site at www jennair com For product in Canada call 1 866 587 2002...

Page 13: ...all terminals and connections are correct and tight Check module according to testing procedures information Clean electrode or burner cap Replace electrode No spark or only random spark at one ignit...

Page 14: ...closer to bake broil burner Clean orifice or burner Check for correct gas pressure Natural gas pressure should be 4 WCP and LP gas pressure should be 10 WCP Verify power is present at unit Verify tha...

Page 15: ...k wiring diagram for application Self clean cycle not working Programming error Shut off power to oven for five minutes by switching off circuit breaker Reset circuit breaker and try oven again Oven d...

Page 16: ...plied Orifice adjusted for Natural or LP Check for obstructions contamination in ports or damage Clean with hot soapy water and dry completely Replace if punctured or torn Broil burner Verify gas is s...

Page 17: ...ct to polarity Holder orifice Verify gas pressure WCP Check orifice for debris 4 Natural 10 LP Propane Clean as needed Spark ignition electrode Test for resistance of spark lead Test ignitor to chassi...

Page 18: ...crews securing backguard island trim assembly to maintop 9 Remove screws securing side panels to chassis NOTE All screws on the rear on each side all screws on front and one screw located on each fron...

Page 19: ...t 5 Remove compression nut on backside of valve NOTE Take care not to bend or damage tubing 6 Remove valve clamp NOTE Check for leaks before installing control panel 7 Reverse procedure to reassemble...

Page 20: ...curing convection fan to rear of oven cavity NOTE When removing the last two screws hold fan assembly in place 6 Gently lower fan and place on the oven bottom 7 Disconnect and label wire terminals on...

Page 21: ...r hinge needs to be compressed together again for proper door installation Door Window Pack 1 Remove door hinge see Door Hinge procedure 2 Remove screws securing compression brackets to insulation ret...

Page 22: ...te Assembly 1 Remove flue cover located at the rear of the griddle 2 Remove front trim cover 3 Remove center shipping screw located at the rear of the griddle if applicable 4 Remove screws securing th...

Page 23: ...burner baffle out of the way to gain access to screws 7 Reverse procedure to reassemble Single Thermal Valve 1 Remove oven door see Oven Door procedure 2 Remove screws securing kick plate at each top...

Page 24: ...NING To avoid risk of electrical shock personal injury or death disconnect power to unit before servicing Disassembly Procedures 24 16022882 Rev 0 2004 Maytag Services This page intentionally left bla...

Page 25: ...2004 Maytag Services 16022882 Rev 0 A 1 Appendix A...

Page 26: ...A 2 16022882 Rev 0 2004 Maytag Services Professional 48 36 30 Gas Range Models 403 WEST FOURTH STREET NORTH NEWTON IA 50208 8101P601 60 05 04 03 Retain this manual for future reference 17663 Rev B...

Page 27: ...2004 Maytag Services 16022882 Rev 0 A 3 2 30 GAS RANGE MODEL 36 GAS RANGE MODEL 48 GAS RANGE MODEL MODEL PRG3010 MODEL PRG3610 MODEL PRG4810...

Page 28: ...ier call the fire department Installation and service must be performed by a qualified installer service agency or the gas supplier INTRODUCTION The features offered by the Jenn Air professional serie...

Page 29: ...ust hood must be installed above the range The following chart indicates the minimum blower capacity recommended for hood ventilation Table 1 CAUTION Ventilation hoods and blowers are designed for use...

Page 30: ...ations 2 The range can be placed in various positions with respect to the cabinet front with the front either flush or projecting depending on the countertop depth See Figure 3A B and Table 2 side vie...

Page 31: ...icate the space required for each type of backguard 7 Always keep the appliance area clear and free from combustible materials gasoline and other flammable vapors and liquids 8 Do not obstruct the flo...

Page 32: ...With the doors and knobs removed a 29 3 8 wide opening is required Without removing the door a 30 13 16 wide opening is required See Figure 3A FIGURE 4 2 Maximum Protrusion from Wall for Gas Supply M...

Page 33: ...cessary to have level cabinets front to back and left to right across the opening of the range After checking the countertops for level and before sliding the range into place measure the distance fro...

Page 34: ...the hardware Install the sleeve anchors into the holes and then install the lag bolts through the bracket The bolts must be properly tightened as recommended for the hardware Fasten the bracket secur...

Page 35: ...al gas or LP gas propane depending on model ordered Natural Gas Requirements Connection 1 2 N P T Minimum 5 8 dia flex line Pressure 6 to 14 W C LP Gas Requirements Connection 1 2 N P T Minimum 5 8 di...

Page 36: ...ed however vibration during transit or variations in the local gas supply may make minor adjustments necessary Burner flames should be blue and stable with no yellow tips excessive noise or lifting of...

Page 37: ...k side to side j All packaging material and tie straps removed j Low back or high shelf backguard attached if there is less than 12 clearance above the cooking surface to combustibles behind unit Elec...

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