Troubleshooting Procedures
!
WARNING
To avoid risk of electrical shock, personal injury or death; disconnect power to cooktop before servicing, unless
testing requires power.
©2004 Maytag Services
16023537
11
Component Troubleshooting
Problem Possible
Cause
Correction
Switch burns out immediately
after installation
Hot wired to neutral terminal ........................
•
Improper wiring installation.
Warranty is VOID (possible damage to
glass).
Element fails to heat, but
indicator light glows
Element/limit switch is defective...................
•
Check wiring against appropriate
wiring diagram. Verify all terminals
and connections are correct and tight.
Test element, replace if defective.
Element too hot and no
control of heat at any setting
Element/limit switch is defective or has
welded contacts ...........................................
•
Check wiring against appropriate
wiring diagram. Verify all terminals
and connections are correct and tight.
Test element, replace if defective.
Element too hot on high
setting only
Element/limit switch is defective...................
•
Check wiring against appropriate
wiring diagram. Verify all terminals
and connections are correct and tight.
Test element, replace if defective.
Erratic operation of surface
elements
Loose or broken wiring ................................
•
Check wiring against appropriate
wiring diagram. Verify all terminals
and connections are correct and tight.
Indicator light remains on
when control is turned OFF or
does not light when control is
turned ON.
Element/limit switch is defective...................
Element has not cooled down ......................
•
Check wiring against appropriate
wiring diagram. Verify all terminals
and connections are correct and tight.
Test element, replace if defective.
•
No correction required, allow cooktop
to cool down.
Element making a “humming”
noise
N/A ...............................................................
•
No correction required. This is caused
by a 60 HZ AC current passing
through element winding and does not
affect performance.
Runaway surface control
Element/limit switch is defective or
improper wiring.............................................
•
Check wiring against appropriate
wiring diagram. Verify all terminals
and connections are correct and tight.
Test element, replace if defective.
Poor performance when unit
is installed
Improper wiring or improper installation .......
•
Check wiring against appropriate
wiring diagram. Verify all terminals
and connections are correct and tight.
Broken glass
Faulty element/limit switch, which may
have resulted in glass breakage ..................
•
Check wiring against appropriate
wiring diagram. Verify all terminals
and connections are correct and tight.
Test element, replace if defective.
