SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All work
to be performed may not be covered by the warranty.
Discuss additional charges with the service manager. Keep
a maintenance log of your vehicle’s service history. This
can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident or
work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority. At
many authorized dealers, you may obtain a rental vehicle
at a minimal daily charge. If you need a rental, it is
advisable to make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer. We
strongly recommend that you take the vehicle to an autho-
rized dealer. They know your vehicle the best, and are most
concerned that you get prompt and high quality service.
The manufacturer’s authorized dealer have the facilities,
factory-trained technicians, special tools, and the latest
information to ensure the vehicle is fixed correctly and in a
timely manner.
This is why you should always talk to an authorized dealer
service manager first. Most matters can be resolved with
this process.
•
If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
•
If an authorized dealer is unable to resolve the concern,
you may contact the manufacturer’s customer center.
566
CUSTOMER ASSISTANCE
Summary of Contents for Grand Cherokee SRT 2017
Page 1: ...O W N E R S M A N U A L 2 0 1 7 Grand Cherokee SRT ...
Page 4: ......
Page 10: ......
Page 16: ......
Page 79: ...Uconnect 8 4 8 4 NAV Automatic Climate Controls 3 GETTING TO KNOW YOUR VEHICLE 77 ...
Page 88: ...Operating Tips Chart 86 GETTING TO KNOW YOUR VEHICLE ...
Page 124: ......
Page 126: ...INSTRUMENT CLUSTER SRT Instrument Cluster 124 GETTING TO KNOW YOUR INSTRUMENT PANEL ...
Page 172: ......
Page 293: ...Distance Setting 3 Bars Long Distance Setting 2 Bars Medium 6 STARTING AND OPERATING 291 ...
Page 309: ...Slow Tone Fast Tone 6 STARTING AND OPERATING 307 ...
Page 310: ...Fast Tone Continuous Tone 308 STARTING AND OPERATING ...
Page 318: ...Slow Tone Slow Tone For Rear Only 316 STARTING AND OPERATING ...
Page 319: ...Fast Tone For Rear Only Fast Tone 6 STARTING AND OPERATING 317 ...
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Page 472: ......
Page 566: ......
Page 573: ...INDEX 12 ...