TROUBLESHOOTING AND REMEDIES
ORDERS
POSSIBLE REMEDIES
Soiling of the glass
Backflow when opening the door
Condensation
Corrosion
- Burn wood with humidity <20%
- Increase the combustion air supply *
- Check the air supply settings of the unit
- Clean the unit
- Check the frequency of chimney sweeping (twice a year, including once during the
period of use)
- Clear the flue outlet of any disturbing element (eg satellite dish, etc.) *
- Raise the cap on the smoke outlet *
- Raise the flue (40 cm protrusion from the ridge) *
- Insulate the flue *
Wood is hard to burn
- Use wood with a smaller section or in quarters
- Put at least two logs (with the exception of densified logs)
- Burn wood with humidity <20%
- Increase the combustion air supply *
- Clear the flue outlet of any disturbing element (eg satellite dish, etc.) *
- Raise the cap on the smoke outlet *
- Raise the flue (40 cm protrusion from the ridge) *
- Insulate the flue *
The wood burns too fast
- Put logs of larger section
- Check the presence of the baffle in the unit *
- Check the adjustment of the air supply to the unit *
- Install a draft moderator *
Sooting of the flue
- Burn wood with humidity <20%
- Increase the combustion air supply
- Clear the flue outlet of any disturbing element (eg satellite dish, etc.) *
- Raise the cap on the smoke outlet *
- Raise the flue (40 cm protrusion from the ridge *
- Insulate the flue *
* This operation must be carried out by a qualified professional.