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troublesHootIng
syMPTOM
POssIble PRObleM
sOlUTION
NOTe
No sound (Power button
LED is not illuminated)
Faulty AC connection
Make sure that Soundfly Air is
plugged into a working AC outlet.
The Power button LED glows
white or amber when the unit is
receiving AC power.
No sound (Power button
LED glows amber.)
Soundfly Air is in Sleep mode.
Touch the Power button.
The Power button LED glows
white when the unit is on.
No sound (Power button
LED glows white.)
Soundfly Air is not joined with your
home Wi-Fi network.
Join Soundfly Air with your home
Wi-Fi network. See
Join Soundfly Air
With Your Wi-Fi Network,
on page 3.
The Wi-Fi LED illuminates solid
green when Soundfly Air is joined
with a Wi-Fi network.
The iOS device is out of range of
Soundfly Air
Move the device closer to Soundfly
Air.
Soundfly Air’s operational range is
approximately 33 feet (10m).
Sound crackles, hisses or
is distorted
The iOS device is overloading
Soundfly Air.
• Turn down the volume on the iOS
device.
• Set the EQ on the device to “Off”.
Loud hum or buzzing
There is a ground loop with the AC
wiring.
• Unplug Soundfly Air and plug it into
a different AC outlet.
