Jayco 2009 Melbourne, Owner'S Manual, Page: 8 / 102

SECTION 1
WARRANTY & SERVICE
4
talk to your dealer’s service management
first.
Most issues arise from misunderstandings
about warranty or service needs. We
recognize that, on some occasions, you will
not be totally satisfied with a dealer’s decision
or actions. If this is the case, you should write
or call Jayco Customer Service. Our hours
are Monday – Friday, 8:00 a.m. – 5:00 p.m.
EST (closed holidays).
Please provide the following information:
□ Your name, location and phone number.
□ Your chassis 17-digit VIN or 9-digit Jayco
serial number.
□ Your date of purchase.
□ The name of your selling dealer.
o
If different from above, the contact
information for the RV repair facility
you are contacting Jayco to discuss.
□ A detailed description of the concern.
□ If applicable, the component description,
serial number and model number.
Mailing address Shipping address
Jayco, Inc. Jayco, Inc.
Customer Service Customer Service
P.O. Box 460 100 Bontrager Drive
903 S. Main Street Bldg 42 Door 4220
Middlebury IN 46540 Middlebury IN 46540
Phone (toll-free) (800) 283-8267
Phone (local) (574) 825-0608
Fax (toll-free) (866) 709-9139
Brochure request info@jayco.com
Parts email parts@jayco.com
Service email service@jayco.com
Website www.jayco.com
An important note
about alterations and warranties
Installations or alterations to the original
equipment vehicle as distributed by Jayco are
not covered by the
Motorized Limited
Warranty . The special body company,
assembler, equipment installer or upfitter is
solely responsible for warranties on the body
or equipment and any alterations (or any
effect of the alterations) to any of the parts,
components, systems or assemblies installed
by Jayco. Jayco is not responsible for the
safety or quality of design features, materials
or workmanship of any alterations by such
suppliers.
U
PDATE
Y
OUR
C
ONTACT
I
NFORMATION
Help keep your contact information current so
that, in the event of a recall or customer
notification letter, you are notified. Please
copy and mail your completed “Change of
Address or Ownership, Stolen, Totaled or
Destroyed” form to Jayco.
If you purchased your RV as “used,” include
proof of ownership (i.e., a copy of your bill of
sale, insurance policy, etc.).
T
HE
J
AYCO
T
RAVEL
C
LUB
All owners of Jayco RVs are
eligible for membership in the
Jayco Travel Club. The club
promotes family camping and
the active use of your RV
with others who have similar
interests in the RV lifestyle.
One "International Rally" is held each year in
various locations around the United States
and Canada. In addition, the club offers a
variety of local and regional activities
throughout the year. By belonging to the
Jayco Travel Club, you will find new ways to
enjoy your RV and make friends all across the
country. For more information please visit
www.jaycorvclub.com, or call 1-800-262-
5178.
J
AY
P
LUS
™
E
XTENDED
S
ERVICE
C
ONTRACT
Don’t let unexpected
repair costs keep you
from traveling toward
your dreams. Protect yourself with a
JayPlus™ Extended Service Agreement. For
more information, contact your dealer or call
1-800-527-3426.
Your dealer can help you obtain a JayPlus™
insurance quote from GMAC Insurance or call
1-877-484-2261 (Savings Code: GL 2A).