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P a g e
12.
Troubleshooting
12.1
The E-bot does not turn on when you press the power
button
a.
E-bot's battery may be discharged. Please connect the
power cable.
b.
Please be sure the monitor is powered on.
c.
Make sure the E-bot is unfolded. The E-bot cannot be
powered on in the folded position.
12.2
You cannot see the texts clearly
a.
Make sure the focus is not locked. In Focus Lock mode,
E-
bot doesn’t focus automatically. Switch
to Auto Focus
by pressing both the Contrast Increase button and
Contrast Decrease button on the top of the main body.
b.
Adjust the contrast by using the Contrast button.
c.
If viewing glossy pages, please turn off the light to
avoid glaring.
d.
Be sure the camera lens is clean. If there is dust on the
camera, the image will not look like it’s in focus and
the auto focus will not work properly. Clean the camera
with the cleaning cloth.
12.3
You cannot execute the color mode settings
a.
Check the current color mode. Be sure you are not using
Natural Color Mode. You must be using color modes 1-6 to
adjust the color mode settings.
12.4
If the Wi-Fi password is incorrect or you have
forgotten the Wi-Fi password
a.
Please initialize the option settings, and it will be
returned to
“
00000000
”
.
12.5
Upgrade firmware
a.
If you feel your E-bot needs software refresh, please
contact your dealer's tech support office for
instructions.
