28
General
information
Getting
Started
Operation
Starting to
Print Cards
Cleaning
Trouble
Shooting
Technical
Specifications
Rev. 1.3
SCREEN MESSAGE
PRINTING BLACK
PRINTING VARNISH
PRINT HOLOGRAM
CLEAN PRINTER
CLEAN MAG HEAD
CLEANING
REMOVE RIBBON
OUT OF RIBBON
MECHANICAL
ERROR
OUT OF CARD
ROTATION ERROR
COVER OPEN
HEAD OPEN
COMMAND ERROR
PARAMETERS
ERROR
MEANING
A monochrome panel is
being printed
The overlay is printing
A hologram overlay is printing
The printer is prompting the
operator maintenance
The printer is prompting the
operator
The printer is performing an
internal cleaning routine
The ribbon has not been
removed while the cleaning
operation is in progress
The printer ribbon has run out
The printer has an error
moving the card internally
The card cartridge is empty,
or the card has mis-fed
The printer has an error
moving the card in the flipper
The cover is open
The printhead is not locked
into position
The data being sent from the
host is not recognised
The features of the card are
not recognised
ACTION
Carry out the cleaning
procedure as detailed in
section 4 of this manual
Carry out the cleaning
procedure as detailed in
Appendix B of this manual
Remove ribbon
Replace printer ribbon
Remove the jammed card.
Ensure that the card is not
out of specification. Ensure
the cleaning cartridge is
correctly fitted
Add more cards or adjust
the card feeder to accept
the cards
Remove card
Close the cover
Lock the printhead in its
lower position
Check that the data is
suitable for printing.
Try reprinting a card from
known 'good' data
Check the Windows driver
options, magnetic data and
printer type
TROUBLESHOOTING