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10. Troubleshooting 

- In case of any trouble first ensure that it is 
not a case of power disruption or breakdown 
of main / group fuses. 

- Ensure that there is enough water in the 
system (check water level). 

- Ensure that the heating system pressure is at 
1 to 1,5 bar. 

- Check the circulation pump and circulation 
through the pump and piping. Excess air in 

heating system may prevent water flow. 
Check pump manual and section 8. of this 
boiler manual. 

- Check if overtemperature control has been 
activated. If so, deactivate by releasing plug 
and pressing in acknowledgement button once 
temperature has decreased (see section 4.1. 
part number 19.). Overtemperature control 
turns the main switch to off-position; switch 
power back on from the main switch. 

10.1. Insufficient Heat

 

- Ensure that there is enough water in the 
system (check the pressure gauge). 

- Check that the power limitation message is 
not constantly on the unit screen, the cause is 
too much load on the main fuses at a time 
(sauna, washing machine, dryer etc.). 

- Check from the screen if the water 
temperature in the system meets the desired 
one. 

- If everything functions properly, increase 
the heating water temperature first by approx. 
4 °C. Monitor changes for 12 hours before the 
next possible adjustment. 

- If a red trouble-indicating lamp on the 
screen is on, check water level in the boiler. 

- In case of outdoor/boiler sensor troubles, the 
Error NOT CONNECTED message will be 
displayed on the screen. When the outdoor 
sensor fails, the automatic system will 
"assume" the outdoor temperature to be 0 ºC. 
When the boiler sensor fails, heating will be 
interrupted. Contact the installer / service 
provider. 

- Ask the circuit installer to find out which of 
the electric devices limits the boiler power. 
Also ask from the circuit installer whether the 
boiler maximum power was constrained 
during installation. Have the main fuses’ total 
load measured. 

10.2. Empty Automatic Control Screen 

Check power fuses on the board and the 
control circuit breaker in the boiler. If you 
cannot locate the trouble take the following 
steps to connect the backup heating of the 
system: 

- Ensure that there is enough water in the 
system and the pump is working. 

- Adjust the 

backup heating 

(see section 4.1. 

part number 18.) temperature to the desired 
level with the thermostat e.g. to 25-30 ºC for 

houses with underfloor heating system and to 
35-50 ºC with radiator heating system (scale 
0-80 ºC). 

- Then move the backup heating switch (see 
section 4.1. part number 16.) to the backup 
heating position; the indicator lamp will 
switch on and the unit will provide heating at 
partial power (4 kW) bypassing outdoor 
temperature automatic control.  

- Contact the installer / service provider.

 

10.3. If the Cause of the Trouble Is Not Found 

- Ensure that there is enough water in the 
system.                                                             
- Ensure proper rotating of the circulation 
pump. 

- Contact your installer or service firm.  

Always use only original spare parts!

 

 

Summary of Contents for PW

Page 1: ...ELECTRIC BOILER PW INSTALLATION AND OPERATION MANUAL J SPI KNOWS HOW TO CREATE WARMTH AND COMFORT JASPI UK www northmangroup co uk Telephone 01392 247340 Email info northmangroup co uk...

Page 2: ...ture Decrease 9 5 Maintenance Menu 10 Troubleshooting 10 1 Insufficient Heat 10 2 Empty Automatic Control Screen 10 3 If the Cause of the Trouble Is Not Found 10 4 Resistance Values of Boiler Sensors...

Page 3: ...eating water temperatures maintains suitable user defined temperature in the heating system The boiler also functions without outdoor temperature control with a so called set temperature control PW is...

Page 4: ...3 1 Function Diagram...

Page 5: ...12 l Circulation pump 180 mm 25 40 R3 4 Safety relief valve DN 15 1 5 bar Automatic deaeration Shutoff drain R1 2 Max temperature 100 C Min temperature 0 C Supply Outdoor temperature sensor 1 current...

Page 6: ...olation 6 Water level switch 7 Circulation pump 8 Pressure gauge 9 Wall bracket 10 Sensor probe 11 Safety valve pipe R20 12 Drain and filling valve R15 13 Return Inlet R20 14 Outlet R20 15 Electric le...

Page 7: ...of the boiler back side and detach the bracket 2 Mount the bracket to a reinforced wall with four screws 3 Hang the boiler on the bracket hooks 4 Attach the two screws pulled out on phase 1 on top of...

Page 8: ...e equipped with a valve BY PASS valve which ensures the circulation between pump and boiler 6 Electric Wiring Only an authorized and qualified wiring company can install electric wiring Unit s interna...

Page 9: ...re that melt water and icing will not cause damage to the sensor If the outdoor sensor is installed near the wall inlet make sure that the inlet is insulated properly 10 11 Connection of current trans...

Page 10: ...7 Electrical Diagram...

Page 11: ...tches and automatic controls Check the safety relief valves of the heating unit at least twice a year The safety valve is activated by turning it anti clockwise and water flows through the safety valv...

Page 12: ...ature is 0 C The curve can be steeper in houses with radiator heating system Recommended starting curve is 35 With this curve heating system water temperature is approx 35 c when outdoor temperature i...

Page 13: ...9 1 Front Panel...

Page 14: ...control unit screens Normally the screen visible is basic screen state but when the timer is set or the unit receives power limitation or trouble messages the screen varies between basic screen state...

Page 15: ...9 3 Settings Heating control basic settings heating curve selecting fine adjusting and temperature limits...

Page 16: ...9 4 Temperature Decrease This screen state is for selecting if a lower or higher heating setting is being used at a certain time of day...

Page 17: ...9 5 Maintenance Menu For the installer only The service menu is for setting main fuse size of the property and max power of the unit...

Page 18: ...oor boiler sensor troubles the Error NOT CONNECTED message will be displayed on the screen When the outdoor sensor fails the automatic system will assume the outdoor temperature to be 0 C When the boi...

Page 19: ...set temperature according to set value 10 80 C When the boiler sensor is removed the regulator will switch power off 10 5 Current Transformer Check Current values applied to the main fuses of the hous...

Page 20: ...ower of the boiler stage limitation 1 6 See table at section 6 and 6 3 kW Step 6 12 2 kW Set value corresponding to the main fuse of the house 16 70 A A 63 A Temperature decrease 0 20 C C 0 C Selected...

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