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Problem
Possible Cause
Remedy
Insufficient water
- Supply pressure inadequate
- Check water pressure (If a pump has
been installed, check to see if the
pump is working).
- Filters on thermostat cartridge dirty
- Clean thermostat filters
- Screen washer dirty
- Clean screen washer between
shower and hose
Crossflow, hot water being forced into
cold water pipe, or vice versa, when
mixer is closed
- Check valves dirty or leaking
- Clean check valves, replace if neces-
sary
Output temperature does not corre-
spond with temperature set
- Handle not justified
- Justify handle
- Hot water temperature too low
- Reset high temperature limit stop
Temperature regulation not possible
- Temperature regulator dirty or calci-
fied
- Clean temperature regulator, replace
if necessary
- Panel is cross-connected
- Connect supply hoses to correct
supplies
Safety stop override button not operat-
ing
- Spring defective
- Clean spring and/or button, replace if
necessary
- Button calcified
Diverter control stiff
- Diverter cartridge defective or dirty
- Replace cartridge
Troubleshooting
Modern faucetry and shower products utilize a combination
of materials to comply with the needs of the market with
regard to design and functionality.
To avoid damage, it is necessary to use some caution when
cleaning. Damage caused by improper treatment is not cov-
ered under the warranty.
Cleaning Materials for Faucets and Showers
• To remove lime scale, use only products made specifi
-
cally for that purpose. Always follow the manufacturer’s
instructions when using.
• Do not use cleaners that contain hydrochloric, formic,
acetic, or phosphoric acids, as these will cause consid-
erable damage to finishes and to plastic components.
• Never mix cleaning materials.
• Never use cleaners containing abrasives. Do not use
abrasive cleaning cloths, pads, or sponges.
Cleaning Recommendations
Cleaning Procedures
• Clean your faucets and shower products as and when
required. Regular cleaning will prevent scale buildup and
water spotting.
• Follow the label instructions. Do not allow any cleaner to
remain on the product for longer than necessary.
• When using spray cleaners, spray first onto a sponge or
cloth – do not spray directly onto the product.
• After cleaning, rinse thoroughly with clear water to re-
move any cleaner residue.
Important
• Soap and shampoo residue can also cause damage to
the product. Rinse well with clean water after use.
• If the surface is already damaged, harsh cleaning mate-
rials will cause further damage.
