Jason International, Inc. •
501.771.4477
Page 7 of 8
Customer Service : 800.255.5766
TrOuBleshOOTInG GuIDe
If the unit is within the warranty period, contact
Jason Customer Service: 1-800-255-5766
with the bath’s Product and Serial
numbers
before work is started. The serial number can be found on the front page of this manual or on the small card
adhered to the back of the bath just above the pump.
all WaRRaNtY REPaIRS muSt bE authORIzED bY JaSON INtERNatIONal bEfORE WORK IS StaRtED.
fOR SERVICE, alWaYS CONtaCt thE DEalER OR authORIzED SERVICE CENtER.
WaRNINg: always turn off power at the main electrical service panel before servicing the bath
.
JaSON INtERNatIONal INC. lImItED WaRRaNtY
The Company warrants the products of its own manufacture to be free from defects in
workmanship and material for a period of twelve (12) months from date of installation or
eighteen (18) months from date of manufacture, whichever comes first. Any merchandise
which upon Company examination proves to be defective under normal use and service
during the warranty period will be at the Company’s option repaired, replaced or credit
issued in the amount of the invoice value of the defective merchandise. All other types
of remedies are excluded. This warranty extends only to the owner of the originally
installed merchandise. The Company is not responsible for labor or other installation
costs for the repair or replacement of defective merchandise. Company reserves the
right to substitute new or improved equipment on any replacements. The repair or
replacement of equipment shall be F.O.B. point of shipment.
This warranty shall not apply to any merchandise which has been subject to accident,
alteration, abuse, misuse, abrasives, corrosion and/or electrolysis, improper voltage
supply, misapplication, careless handling, improper installation, maintenance, abnormal
chemical conditions, nor does this warranty cover stains, discoloration or the fading of
color due to improper use of chemicals or improperly maintained water chemistry.
This warranty shall not apply to any merchandise or parts thereof which were not manu-
factured by Company. Such product or merchandise manufactured by others shall have
only such warranties, in writing, that may be extended and in force at the time by such
other manufacturer or supplier.
To obtain warranty service, you must contact the retailer from which the merchandise
was purchased or Company’s distributor in your area. Written notice of warranty defects
must be given to the company within thirty (30) days from the occurrence thereof. Written
permission must be obtained by the retailer or distributor from the Company before any
equipment claimed defective is returned for inspection.
EXCEPT AS PROVIDED HEREIN, COMPANY MAKES NO WARRANTIES EITHER
EXPRESSED OR IMPLIED, AS TO ANY MATTER WHATSOEVER INCLUDING THE
CONDITION OF THE MERCHANDISE, ITS MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE. ANY WARRANTIES IMPLIED BY LAW AND NOT EF-
FECTIVELY EXCLUDED BY THIS WARRANTY, ARE LIMITED TO THE DURATION
AND REMEDIES OF THIS WARRANTY. IN NO EVENT SHALL THE COMPANY BE
LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES.
Some states do not allow limitations on how long an implied warranty lasts or the
exclusion or limitation of incidental or consequential damages, so the above limitations
may not apply to you.
This warranty gives you specific legal rights and you may also have other rights that
vary from state to state.
WARRANTY REGISTRATION: Register your product's warranty online at www.jasoninternational.com.
airmasseur
®
bath
SYmPtOmS
POSSIblE CauSES
RECOmmENDED aCtION
Air bath system won’t
operate.
a) No power to air bath unit.
a) Reset circuit breakers and GFCI if it fails
to trip. Check fuses and replace if bad.
b) Blower motor or control box is not
plugged in.
b) Make sure the control box and blower
motor plugs are fully inserted into their
outlets.
c) Air button (air actuator switch)
plastic air tube disconnected or
broken.
c) Check, reconnect, or replace tubing as
necessary.
Blower shuts off by itself or
before time elapses.
a) Blower motor overheated
and thermal protection device
deactivated motor
(possibly low
voltage).
a) Check that the blower has sufficient
ventilation, and that the intake to the
blower is not blocked. Clear and allow
the motor to cool down.
(Check service and
wire size.)
b) GFCI tripped.
b) Contact installer/dealer.
Circuit breaker trips
repeatedly.
a) Defective breaker.
a) Change out the breaker.
b) Short circuit between bath and
breaker box.
b) Contact installer/dealer.
c) Other items are connected to the
same circuit.
c) Contact installer/dealer.
Blower does not manually
shut off.
a) Defective blower control.
a) Contact installer/dealer. Replace blower
control
. NOtE
: Blower will not manually
shut off during the two-minute purge
cycle.
