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10

WARRANTY

Jardinico Caractère manufacturers all its 

shade styles from the finest aluminum 

alloys to ensure the strength, durability, and 

integrity of each and every style. We pride 

ourselves as a totally vertical operation. This 

means that we manufacture and produce 

over 90% of the components used in our 

products from the raw state. We can monitor 

every stage of the manufacturing process 

and maintain a consistent level of quality.

Our only business and focus is shade and 

shade type products. Our goal is that each 

and every Jardinico Caractère style will 

exceed your expectations.

5 Year Limited Warranty

 includes the mast, 

boom, head fitting, elbow, center pole, top 

and bottom hub, rust and corrosion on base, 

and stainless steel hardware only. If there 

is damage under the warranty, Jardinico 

Caractère will replace and/or repair any item 

listed in this category at its discretion. Labor 

charges are not covered under this limited 

warranty.

5 Year Limited Warranty

 covers the 

Sunbrella® fabrics. Visit www.sunbrella.com/

warranty for more details. Labor charges are 

not covered under this limited warranty.

1 Year Limited Warranty

 covers the wheels 

and powder coat finish on all bases. If the 

powder coat finish flakes, bubbles, peels 

or loses colour; Jardinico Caractère will 

re-finish or replace the defective base at 

its discretion. Normal wear and tear is not 

covered under this limited warranty. Labor 

charges are not covered under this limited 

warranty.

EXCLUSIONS

Wind damage, acts of nature (such as, 

but not limited to, freezing or any type 

of extreme weather). Failures caused by 

abusive use and normal wear and tear are 

not covered under this warranty.

CAUTION

Seaside and indoor pool use, salt & chlorides 

can accumulate on the powder coat finish, 

leading to finish failure. Failure or neglect 

to make needed cleanings may cause paint 

to blister, and such failure will void limited 

warranty.

Those filing warranty claims will be 

responsible for all shipping, handling, and 

freight charges on all claims to Jardinico 

Caractère in Baldwin Park, CA. All warranty 

claims must be submitted with the original 

proof of purchase, date of purchase, name of 

dealer, and the description of the damage. 

The Jardinico Caractère warranty is not 

transferable. Jardinico Caractère reserves the 

right to repair, replace, and/or redesign any 

product that is returned under a warranty 

claim.

It is our policy to continuously improve 

designs, materials and manufacturing 

methods in order to provide you with the 

finest products. Therefore, variations in 

specifications, materials, prices, styles and 

finishes may be made without notice.

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