10
WARRANTY
Jardinico Caractère manufacturers all its
shade styles from the finest aluminum
alloys to ensure the strength, durability, and
integrity of each and every style. We pride
ourselves as a totally vertical operation. This
means that we manufacture and produce
over 90% of the components used in our
products from the raw state. We can monitor
every stage of the manufacturing process
and maintain a consistent level of quality.
Our only business and focus is shade and
shade type products. Our goal is that each
and every Jardinico Caractère style will
exceed your expectations.
5 Year Limited Warranty
includes the mast,
boom, head fitting, elbow, center pole, top
and bottom hub, rust and corrosion on base,
and stainless steel hardware only. If there
is damage under the warranty, Jardinico
Caractère will replace and/or repair any item
listed in this category at its discretion. Labor
charges are not covered under this limited
warranty.
5 Year Limited Warranty
covers the
Sunbrella® fabrics. Visit www.sunbrella.com/
warranty for more details. Labor charges are
not covered under this limited warranty.
1 Year Limited Warranty
covers the wheels
and powder coat finish on all bases. If the
powder coat finish flakes, bubbles, peels
or loses colour; Jardinico Caractère will
re-finish or replace the defective base at
its discretion. Normal wear and tear is not
covered under this limited warranty. Labor
charges are not covered under this limited
warranty.
EXCLUSIONS
Wind damage, acts of nature (such as,
but not limited to, freezing or any type
of extreme weather). Failures caused by
abusive use and normal wear and tear are
not covered under this warranty.
CAUTION
Seaside and indoor pool use, salt & chlorides
can accumulate on the powder coat finish,
leading to finish failure. Failure or neglect
to make needed cleanings may cause paint
to blister, and such failure will void limited
warranty.
Those filing warranty claims will be
responsible for all shipping, handling, and
freight charges on all claims to Jardinico
Caractère in Baldwin Park, CA. All warranty
claims must be submitted with the original
proof of purchase, date of purchase, name of
dealer, and the description of the damage.
The Jardinico Caractère warranty is not
transferable. Jardinico Caractère reserves the
right to repair, replace, and/or redesign any
product that is returned under a warranty
claim.
It is our policy to continuously improve
designs, materials and manufacturing
methods in order to provide you with the
finest products. Therefore, variations in
specifications, materials, prices, styles and
finishes may be made without notice.