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Page 31

Section 7.  Troubleshooting

7.1 

Quick Check List

Table 6. Quick Check List.

Symptom

Problem

Possible Solution

Power Center override switches 
operate when in Service or Time 
Out Mode, but the Controller is 
completely dead. No lights on, no 
display.

Mis-wired four (4) conductor wires. 
Broken four (4) conductor wires.
Broken red or green wire.

The wire polarity is incorrect 
(Red +, Green -)
The voltage is incorrect. It should be 
8 to 10 VDC.

All LEDs are on at the All Button 
Controller and the part # and revision 
letter of the Controller software are 
shown or with a OneTouch Control-
ler the screen shows only a Firm-
ware Revision Code and the rest of 
the screen is all dots. The override 
switches at the Power Center operate 
as they should.

Controller is not communicating with 
the Power Center PCB.
Broken black or yellow wire.

Prior to Rev N, the 

fi

 rmware chip 

could be installed incorrectly. Dam-
aged communication chip.

All LEDs are on at the All Button 
Controller and the part # and revision 
letter of the Controller software are 
displayed or with a OneTouch the 
screen shows only a Firmware Revi-
sion Code and the rest of the screen 
is black. The override switches at the 
Power Center do not operate at all.

1.  Damaged or improperly  

 

 installed 

fi

 rmware chip.

2.  Damaged Power Center  

 

 

fi

 rmware chip.

1.  Check alignment of the 

fi

 rmware

      chip.

2. If 

fi

 rmware chip is installed cor-

     rectly, replace the Power Center  
 PCB.

Some buttons (All Button Only) 
do not operate from the Controller, 
nor from the Power Center override 
switches.

Wrong 

fi

 rmware chip installed at the 

Power Center PCB.

Check part number and revision 
letter by pressing the Reset button 
at the Controller. The second part 
number and revision letter displayed 
is for the 

fi

 rmware chip indicating 

which model.

System is locked up.

Microprocessor locked.

Turn off power to the system. Dis-
connect the battery and turn on the 
power. Reconnect battery and (prior 
to Rev N), reset time and date.

Summary of Contents for AquaLink RS6

Page 1: ...onal pool spa service technician The procedures in this manual must be followed exactly Failure to follow warning notices and instructions may result in property damage serious injury or death Pool Sp...

Page 2: ...Page 2...

Page 3: ...3 HP Relay 23 5 5 Two Speed Relay 25 5 6 Light Dimming Relay 27 Section 6 Jandy Valve Actuator 29 6 1 Operation 29 Section 7 Troubleshooting 31 7 1 Quick Check List 31 7 2 Controller Inoperable Displa...

Page 4: ...regnant or possibly pregnant women should limit spa water temperatures to 100 F 38 C c Before entering a spa or hot tub the user should measure the water temperature with an accurate thermometer since...

Page 5: ...our health Do not permit any electric appliance such as a light telephone radio or television within 5 feet 1 5 m of a spa or hot tub The use of alcohol drugs or medication can greatly increase the ri...

Page 6: ...er pair is broken or misconnected but the power supply wires the outer pair are connected properly the controller will stop responding It may show a steady screen of information and stop responding to...

Page 7: ...ted Bar Up or Down Selects Highlighted Items Figure 1 All Button Controller Front View Figure 2 All Button Controller Back View Figure 3 OneTouch Controller Front View Figure 4 OneTouch Controller Fac...

Page 8: ...ster press an arrow key for example Up If you make a mistake select CANCEL before selecting ENTER again When done the controller will return automatically to its normal operating cycle 2 OneTouch From...

Page 9: ...Side Switch SPA SW BOARD C Tele Link TELELINK 1 1 C Auxiliary Power Center REMOTE PWRCNTR 1 2 3 Yes LX Heater LX HTR 1 2 Yes H AquaPure Chlorinator AquaPure 1 I AquaPalm AQUAPALM 1 MMM RS InterLink N...

Page 10: ...in current use larger wire 16 to 20 AWG 2 If the voltage is less than 7 VDC check the following a Transformer secondary wires two yellows See Figure 6 If the voltage is less than 22 VAC check the inco...

Page 11: ...ONLY RS8 ONLY HEATER SOLAR POOL MODE SPA MODE SPA DRAIN SPA FILL AUTO Red Wire Green Wire Figure 5 Checking Voltage at Red Terminal Bar Figure 6 Transformer Primary and Secondary Voltages Check for b...

Page 12: ...ure 7 2 The microprocessor was hit by a power surge Turn off all power to the system If the PCB is prior to Revision N disconnect the nine 9 volt battery Wait two 2 minutes and then turn the power on...

Page 13: ...led but spa is circulating To eliminate the control system as the cause of the heating problem insert both wires to the heater into the same terminal of the green terminal bar as shown in Figure 8 If...

Page 14: ...n located in the upper left hand corner of the power center bezel resets the power center micro controller This also changes the time and date to the default settings for PCBs prior to Rev N Pressing...

Page 15: ...rimary check the supply source the circuit breaker 3 If there is 105 to 130 VAC on the primary and no voltage on the secondary replace the transformer Note the transformer and or its fuse can be damag...

Page 16: ...ler Module Connector 7 Battery 3 Volt Lithium 8 Spare Auxiliary Operates with pool spa combo units only With firmware prior to Rev I this socket is on when the filter pump is on and the system is in p...

Page 17: ...1 10 9 8 7 6 5 4 3 2 1 4 3 2 1 4 3 2 1 RESET SERVICE TIME OUT FIL TER PUM P A U X 1 A U X 2 A U X 3 A U X 4 A U X 5 A U X 6 A U X 7 RS6 RS8 ONLY RS8 ONLY HEATER SOLAR POOL MODE SPA MODE SPA DRAIN SPA...

Page 18: ...umpers on the back side of the auxiliary power center board They identify the board and must be set correctly or the board will not respond properly to commands from the main power center PCB See belo...

Page 19: ...down operates Heater cool down disabled 5 Normal operation Factory adjustment When this switch is on tem perature delays are eliminated and solar tempera ture is displayed Do not leave this switch in...

Page 20: ...n reached the heater will remain off for five 5 minutes DIP Switch OFF ON 1 Aux 1 Any equipment Aux 1 Pool cleaner 2 Aux 2 Any equipment Aux 2 Low speed for a two speed filter pump Filter pump circuit...

Page 21: ...Resistance Chart Temp Resistance Temp Resistance 50 F 19 898 K Ohms 78 F 9 735 K Ohms 51 F 19 435 K Ohms 79 F 9 483 K Ohms 52 F 18 871 K Ohms 80 F 9 284 K Ohms 53 F 18 382 K Ohms 81 F 9 079 K Ohms 54...

Page 22: ...X 5 A U X 6 A U X 7 RS6 RS8 ONLY RS8 ONLY HEATER SOLAR POOL MODE SPA MODE SPA DRAIN SPA FILL AUTO To Solar Sensor To Air Sensor To Water Sensor Solar Sensor Part Numbers 7908 15 7932 50 7933 125 Ears...

Page 23: ...elays may be wired to activate a 120 VAC circuit i e Line 1 Load 1 or a 240 VAC circuit i e Line 1 Load 1 and Line 2 Load 2 Note If a relay s coil wires are shortened or an AC relay coil is plugged in...

Page 24: ...X 6 A U X 7 RS6 RS8 ONLY RS8 ONLY HEATER SOLAR POOL MODE SPA MODE SPA DRAIN SPA FILL AUTO S1 S2 6 5 4 3 2 1 10 9 8 7 6 5 4 3 2 1 4 3 2 1 4 3 2 1 RESET SERVICE TIME OUT FIL TER PUM P A U X 1 A U X 2 A...

Page 25: ...g the two speed relay coil wires into the Auxiliary 2 socket Finally turn on DIP switch 2 to set the circuitry to two speed operation This will interlock the low speed and high speed together If low s...

Page 26: ...SPA DRAIN SPA FILL AUTO S1 S2 6 5 4 3 2 1 10 9 8 7 6 5 4 3 2 1 4 3 2 1 4 3 2 1 RESET SERVICE TIME OUT FIL TER PUM P A U X 1 A U X 2 A U X 3 A U X 4 A U X 5 A U X 6 A U X 7 RS6 RS8 ONLY RS8 ONLY HEATER...

Page 27: ...rcuit breaker for the light Un like a standard relay which receives a constant 24 VDC to its coil to hold the relay contacts closed and which opens when that voltage is removed the light dimming relay...

Page 28: ...be installed in each power center S1 S2 6 5 4 3 2 1 10 9 8 7 6 5 4 3 2 1 4 3 2 1 4 3 2 1 RESET SERVICE TIME OUT FIL TE R PU MP AU X 1 AU X 2 AU X 3 AU X 4 AU X 5 AU X 6 AU X 7 RS6 RS8 ONLY RS8 ONLY HE...

Page 29: ...is routed to the lower microswitch and that microswitch is closed the voltage passes through the motor to the black wire and then back to the other leg of the transformer secondary to complete the cir...

Page 30: ...Page 30 Figure 23 JVA Internal Wiring...

Page 31: ...installed incorrectly Dam aged communication chip All LEDs are on at the All Button Controller and the part and revision letter of the Controller software are displayed or with a OneTouch the screen s...

Page 32: ...tton may be shorted See Troubleshooting the Spa Side Remote Controller model is Dual Equipment message scrolls Adjustable Freeze Sensor Not Installed Normal operation when a Dual Equipment model is co...

Page 33: ...be tween the same two terminals Is the voltage 8 to 10 VDC The power supply is damaged and the PCB at the Power Center will need to be replaced Yes No Controller PCB will need to be replaced Wires ar...

Page 34: ...gain Does Controller operate Yes No Replace the battery and recheck the system Replace firmware chip and try sys tem If system still does not operate replace the Power Center PCB No Turn off power Rem...

Page 35: ...tion Part Rev C to Rev II Part Rev J to Rev MMM Part Rev N and Later AquaLink RS 16 24 32 P S Pool and Spa Combination 7202 8166 E0260811 AquaLink RS 12 P S Pool and Spa Combination 7201 8165 E0260810...

Page 36: ...rn off power and remove both relay driver chips Replace the fuse and turn on power Does fuse fail again Check JVA cords Are JVA cords spliced Replace Power Center PCB Replace both relay driver chips Y...

Page 37: ...re and Resistance Chart Is resistance within specifica tion Yes Replace the Power Center PCB Either the wires to the heater are not connected properly or the problem is actually the heater No Yes No R...

Page 38: ...PA HEAT SET TIME SET MONTH DAY YEAR TIME DISPLAY LIGHT ON OFF 2 MIN DELAY LOCKOUTS SYSTEM SPA SWITCH SPA LINK DEVICES LOCK UNLK SELECT DEVICE SELECT DEVICE LOCK UNLK SET AQUAPURE SET POOL MAINTAIN HOU...

Page 39: ...RZ PROTECT SPA LINK SPA SWITCH MAIN LABEL MENU SEE SECTION 8 FOR AN EXPANDED LIST SET DIMMERS SELECT EQUIPMENT ALL OFF LABEL AUX AQUAPURE DAYLIGHT SAVINGS DIAGNOSTICS IN FLOOR CLN SOLAR HEAT PRIORITY...

Page 40: ...CH SPA LINK DEVICE UNLOCKED No JVAs assigned to AUXs Select AUX to remove label from Select device to be cancelled Press enter to remove all devices except pump from freeze protection or cancel to abo...

Page 41: ...5 Aux 4 Relay Sockets 24 VDC output JVA Sockets 24 VAC output Battery 9Volt Red Black Not Used Not Used RESET SERVICE TIME OUT FIL TER PUM P A U X 1 A U X 2 A U X 3 A U X 4 A U X 5 A U X 6 A U X 7 RS6...

Page 42: ...o not permit children to use this product unless they are closely supervised at all times Water temperature in excess of 100 F 38 C may be injurious to your health WARNING AVERTISSEMENT Pour r duire l...

Page 43: ...x B 3 R elay Grounding Bar Wire Nut to 120 VA C P ower System Powe r Aux B 1 JV A Aux B 3 JV A Aux B 2 JV A Aux B 4 JV A Yellow Green Black Re d 4 3 2 1 Aux B 1 Aux B 2 Aux B3 Aux B 4 Relay Sockets 24...

Page 44: ...E TIME OUT PO O L PUM P AUX 1 AUX 2 AUX 3 AUX 4 AUX 5 AUX 6 SPA PUM P PO O L HEATER SPA HEATER SO LAR 6762 RESET AUTO SERVICE TIME OUT PO O L PUM P AUX 1 AUX 2 AUX 3 AUX 4 AUX 5 AUX 6 SPA PUM P HEATER...

Page 45: ...Page 45 Notes...

Page 46: ...Page 46 Notes...

Page 47: ...Page 47 Notes...

Page 48: ...outside the published minimum and maximum specifications 7 Use of non factory authorized parts or accessories in conjunction with the product s 8 Chemical contamination of combustion air or improper u...

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