Guarantee
Your ultrasonic cleaner has been carefully manufactured and 100% tested using
high quality assured components. It is guaranteed against faulty workmanship
and materials for a period of twelve months from the date of purchase. In the
unlikely event that a failure should occur, the unit will be repaired or replaced (at
our discretion) free of charge when returned postage paid to the address below
within the guarantee period. This guarantee DOES NOT include damage or
failure resulting from misuse, damage in transit or failure by the user to comply
with the Do’s and Don’ts (this list is not exhaustive). Your statutory rights under
common law are in no way affected by this guarantee.
For service in or out of the guarantee period please return the unit postage paid
to:
James Products Limited
Unit 1 Church Close Business Park
Todber, Sturminster Newton
Dorset, DT10 1JH
Tel: +44 (0)1258 820100
Fax: +44 (0)1258 820550
Our opening hours are Monday to Friday 9am till 5pm.
We are closed on bank holidays.
Returns
If your ultrasonic cleaner or any accessories need to be returned, it is essential
that you call us first to obtain an RMA (Return to Manufacturer Authorisation)
number. You will need to provide us a description of the problem as well as your
return address. If the unit is within the guarantee period please enclose proof of
purchase.
In accordance with our policy of progressive product design, James Products
reserve the right to change product specifications without prior notice.
Limited warranty
Consequential and incidental damages, including without limitation, loss of
property and those arising from breach of any express or implied warranty, are
not the responsibility of James Products Limited and to the extent permitted by
law, are excluded.
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