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Q.
How do I find out what’s my current speed and my signal strength of my
Powerline device?
A. Run the Powerline Configuration Utility, it will show your current speed
and your signal strength.
Q.
One of the Powerline LED’s doesn’t light up after I plug the Powerline
directly into a wall outlet?
A. Test that wall outlet with other electric devices first, make sure that wall
outlet is working properly. Then, try to plug your Powerline device again, if
the same problem happens again, plug both Powerline units into adjacent
sockets, and see if the lights light up. If you are still having problems
please contact Technical Support (
Appendix D
).
Q.
The Ethernet LED doesn’t light up on my Turbo Powerline Ethernet
Bridge?
A. Most likely, if the Ethernet LED doesn’t light on your Turbo Powerline
Ethernet Bridge is because the Ethernet port on it doesn’t detect a LAN
connection.
Check your Ethernet adapter on your computer, and make sure its enable
and working properly. Also, check your Ethernet cable, make sure you
use the right type, it’s plugged in correctly, and it’s working properly.
Q.
I can’t connect to internet and other computers on my power line network?
A. 1. Check your IP address and TCP/IP protocol are set up properly for all
the computers on your power line network (
Appendix B
) and try to ping
your gateway (
Appendix B
).
2. See if Powerline Configuration Utility to detect all other Powerline
device on your power line network. Try plugging both Powerline units into
Adjacent sockets and see if the lights light up. If you are still having a
problem, please contact Technical Support (
Appendix D
).
Q.
How many Powerline devices do I need to setup a powerline network?
A. You must need two or more Powerline devices to setup a powerline
network.
