MANUFACTURER'S LIMITED WARRANTY
(APPLICABLE ONLY IN THE UNITED STATES AND CANADA)
WARRANTY REGISTRATION:
To register your Jackson Dishmachine’s warranty go to www.jacksonwws-warranty.com or call 1-888-800-5672. Failure
to register the Dishmachine will void the warranty.
ONE YEAR LIMITED PARTS AND LABOR WARRANTY
For a period of one (1) year from date of original installation of a new Jackson Dishmachine (but in no event to exceed
eighteen (18) months from date of shipment from Jackson’s factory), Jackson WWS, Inc. (Jackson) will repair or replace,
at its discretion, any original part that proves defective in materials or workmanship at the time the Dishmachine was
purchased; provided that (i) the Dishmachine has not been altered, (ii) the Dishmachine has been properly installed,
maintained, and operated under normal use conditions and in accordance with the applicable installation, operation and
service manual available on the Jackson website, and (iii) a warranty claim is reported to a Jackson Authorized Service
Agency within the warranty period. This warranty includes replacement with Jackson specified genuine replacement parts,
purchased directly from a Jackson Authorized Parts Distributor or Service Agency. Use of generic replacement parts may
create a hazard and shall void this warranty.
THIS WARRANTY DOES NOT APPLY OUTSIDE THE UNITED STATES AND CANADA.
Jackson will pay the labor to repair or replace a defective original part as a part of the warranty, provided that a Jackson
Authorized Service Agency performs the labor. Any repair or replacement work by anyone other than a Jackson
Authorized Service Agency is the sole responsibility of the purchaser. Labor coverage is limited to regular hourly rates;
Jackson will not pay overtime premiums or emergency service charges.
Accessory components (such as table limit switches, pressure regulators, and drain water tempering kits) that are not
installed by Jackson at the factory and are shipped with the Dishmachine carry only a (1) one year parts warranty.
Labor to repair or replace these components is not included in the warranty or covered by Jackson. Booster heaters not
manufactured by Jackson are not covered by this warranty, but are warranted by their respective manufacturers.
This warranty is void if any defect or failure is a direct result from shipping, handling, fire, water, accident, alteration,
modification, misuse, abuse, flood, acts of God, burglary, casualty, attempted repair by unauthorized persons, use of
replacement parts not authorized by Jackson, improper installation, installation not in accordance with local electrical and
plumbing codes, if the serial number has been removed or altered, if the Dishmachine is used for any purpose other than
originally intended, or if the equipment is installed for residential use.
Jackson does not authorize any other entity or person, including, without limitation, any entity or person who deals
in Jackson’s Dishmachines, to change this warranty or create any other obligation in connection with Jackson’s
Dishmachines.
TRAVEL LIMITATIONS:
Jackson limits warranty travel time to the customer site within 50 miles of the Jackson authorized service agents office
and during regular business hours. Jackson will not pay for travel time and mileage that exceeds these limits, or any fees
such as those for air or boat travel without prior authorization.
REPLACEMENT PARTS WARRANTY:
For a period of (90) ninety days from the date of installation by a Jackson Authorized Service Agency (but in no event to
exceed (180) one-hundred-eighty days from the date of purchase from a Jackson Authorized Parts Distributor or Service
Agency), Jackson will repair or replace, at its discretion, any Jackson genuine replacement parts that prove defective
in materials or workmanship at the time the replacement parts were installed. This warranty does not include paying
the labor to repair or replace the replacement part. This warranty is subject to all conditions, exclusions and limitations
applicable to the Dishmachine.
