09
Warranty Period
Exchange
Exclusions
WARRANTY
Note: We only provide our warranty for the buyer who purchased on Amazon (Jackery
Inc), Jackery website or local authorized dealers.
Jackery Inc. warrants to the original consumer purchaser that the Jackery product will be free from
defects in workmanship and material under normal consumer use during the applicable warranty
period identified in the 'Warranty Period' section below, subject to the exclusions set forth below.
This warranty statement sets forth Jackery's total and exclusive warranty obligation. We will not
assume, nor authorize any person to assume for us, any other liability in connection with the sale of
our products.
3 Years Standard Warranty: The standard warranty period for Jackery Explorer 1500 Pro is 36 months.
In each case, the warranty period is measured starting on the date of purchase by the original
consumer purchaser. The sales receipt from the first consumer purchase, or other reasonable
documentary proof, is required in order to establish the start date of the warranty period.
2 Years Extended Warranty: To activate the Warranty Extension, you must register your product
online or contact our customer service team at [email protected] to extend the standard warranty
runtime.
Jackery will replace (at Jackery's expense) any Jackery product that fails to operate during the
applicable warranty period due to defect in workmanship or material. A replacement product
assumes the remaining warranty of the original product.
Jackery's warranty does not apply to:
Misused, abused, modified, damaged by accident, or used for anything other than normal consumer
use as authorized in Jackery's current product literature.
Attempted repair by anyone other than an authorized facility.
Any product purchased through an online auction house.
Jackery's warranty does not apply to the battery cell unless the battery cell is fully charged by you
within seven days after you purchase the product and at least once every 6 months thereafter.
Limited Warranty
The warranty on Jackery's product is limited to the original consumer purchaser and is not transfer-
able to any subsequent owner.
Limited to Original Consumer Buyer
GB
