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SJW; Reviewed: 
SPOC 6/22/2016 

Solution & Interoperability Test Lab Application Notes 

©2016 Avaya Inc. All Rights Reserved. 

7 of 12 

PRO935_oneXA 

 

Navigate to 

Page 2 

and enter the following values for the specified fields, and retain the default 

values for the remaining fields (not shown).  

 

Restrict Last Appearance: y 

 

 
On 

Page 4 

of the Station form assign three “

call-appr” 

in 

Button Assignments section

 

add station 8270006                                         

Page   4

 of   5 

                                     STATION 
 SITE DATA 
       Room:                                            Headset? n 
       Jack:                                            Speaker? n 
      Cable:                                           Mounting: d 
      Floor:                                        Cord Length: 0 
   Building:                                          Set Color: 
 
ABBREVIATED DIALING 
     Li st1:                    List2:                    List3: 
 
BUTTON ASSIGNMENTS 
 1: 

call-appr

                            5:

 

 

 2: 

call-appr

                            6:

 

 

 3: 

call-appr

  

 

 

 

7: 

 4:                                      8:  
     

5.2.  Add one-X® Agent, agent loginID 

Issue 

add agent-loginID <n> 

command, where 

is an available extension number. Enter the 

following values on 

Page 1

 for the specified fields, and retain the default values for the 

remaining fields.  

 

Name: 

A descriptive name.  

 

Password: 

Enter agent password e.g. 1234 

 

change agent-loginID 8271001                                    Page   1 of   2 

                                 AGENT LOGINID 
 
                Login ID: 827-1001                               AAS? n 
                    

Name

: Agent 8271001                        AUDIX? n 

                      TN: 1        Check skill TNs to match agent TN? n 
                     COR: 1 
           Coverage Path:                              LWC Reception: spe 
           Security Code:                     LWC Log External Calls? n 
           Attribute:                       AUDIX Name for Messaging: 
 
                                        LoginID for ISDN/SIP Display? n 
                                                            

Password

:  

                                              

Password (enter again):  

                                                         Auto Answer: station 
                                                   MIA Across Skills: system 
                                           ACW Agent Considered Idle: system 
                                           Aux Work Reason Code Type: system 
                                             Logout Reason Code Type: system 
                       Maximum time agent in ACW before logout (sec): system 
                                            Forced Agent Logout Time:   : 
    WARNING:  Agent must log in again before changes take effect

 

Summary of Contents for PRO 935

Page 1: ...o integrate the Jabra PRO 935 USB Bluetooth Wireless Headsets with Avaya one X Agent Readers should pay attention to Section 2 in particular the scope of testing as outlined in Section 2 1 as well as...

Page 2: ...termine interoperability with Avaya phones However Avaya does not conduct the testing of non Avaya headsets handsets for Acoustic Pressure Safety Hearing Aid Compliance EMC regulations or any other te...

Page 3: ...ton on the headset Using the Voice Control button on the Jabra headset to mute and un mute the audio Verifying incoming call notification on Jabra headset Verifying call ended notification on Jabra he...

Page 4: ...he test configuration used to verify the Jabra PRO 935 USB Bluetooth Wireless headset solutions The configuration consists of Avaya Aura Communication Manager with and Avaya G430 Media Gateway providi...

Page 5: ...d Software Validated The following equipment and software were used for the sample configuration provided Equipment Software Release Version Avaya Aura Communication Manager running on a Virtual Platf...

Page 6: ...es for the specified fields and retain the default values for the remaining fields Type Enter station type 9630 Name A descriptive name Security Code Enter a valid code ex 1234 IP SoftPhone y add stat...

Page 7: ...inID Issue add agent loginID n command where n is an available extension number Enter the following values on Page 1 for the specified fields and retain the default values for the remaining fields Nam...

Page 8: ...ge agent loginID 8271001 Page 2 of 2 AGENT LOGINID Direct Agent Skill Service Objective n Call Handling Preference skill level Local Call Preference n SN RL SL SN RL SL 1 1 1 16 6 Configure one X Agen...

Page 9: ...ication Notes 2016 Avaya Inc All Rights Reserved 9 of 12 PRO935_oneXA Click on the top right menu and select Agent Preferences On the Agent Preferences screen click on Advanced and select Jabra PRO 93...

Page 10: ...a PRO 935 USB Wireless Base station to a USB port on the one X Agent PC Switch on the Jabra PRO 935 USB Wireless headset and a PC Connected message is played through the earpiece 8 Verification Steps...

Page 11: ...Additional References This section references the Avaya and Jabra documentation that are relevant to these Application Notes The following Avaya product documentation can be found at http support avay...

Page 12: ...information provided in these Application Notes is subject to change without notice The configurations technical data and recommendations provided in these Application Notes are believed to be accura...

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