Issue
Potential cause
Potential solution
Battery drains very
quickly.
Did you leave your hearing aid on for long
periods of time?
Always turn off your hearing aids when you
are not using them, e.g. during the night.
Is the hearing aid 3-4 years old?
(Rechargeable model)
Visit your hearing care professional.
Hearing aid is not
charging
Is the hearing aid sitting correctly in the
charger?
Reinsert the hearing aid in the charger.
(See the user guide for your charger.)
Is the hearing aid charger charged or
plugged into a power source?
Charge the hearing aid charger. (See the
user guide for your charger.)
Troubleshooting
45
