Tellus 6 / Tellus i6
1.
Right-click
Tellus6
in the system tray in the Windows taskbar and select
Options
from the shortcut menu.
2.
Read below all the version numbers that a support employee may need.
See also
Finding the device serial number
on page 32
Displaying license information for Mind Express
on page 33
2.3 Displaying license information for Mind Express
You can display the serial number, version, device code, options...
1.
Choose
Menu
>
Settings
.
2.
Choose
System
.
The
Settings
tab appears.
3.
Choose the
License
tab.
The license information is displayed.
See also
Finding the device serial number
on page 32
Finding the version information
on page 32
2.4 Troubleshooting
Problem
Solution
The touch screen is slow or is not working properly.
•
Restart the device to correct any software errors.
•
32.
The device is not responding.
on page 33.
The device is becoming hot.
During long and intensive use of the device, it can
become hot. This is normal and has no effect on the life or
performance of the device.
No Bluetooth devices found.
•
Make sure that Bluetooth is enabled on the device you
want to connect to.
•
Make sure your device and the other device is within the
maximum range of 10 meters.
•
The device may not be compatible with your device.
The device cannot be switched on.
The on/off indicator flashes 4 times in quick succession.
The battery has insufficient charge for starting the device.
Connect to the power supply and switch the device on.
The battery does not charge properly.
If the battery can no longer be fully charged, please
contact the support department of the distributor where you
purchased the device.
2.5 Resetting the device
CAUTION
Only reset the device when it has completely frozen.
G
Maintenance and troubleshooting
2
Troubleshooting
33
Summary of Contents for Tellus 6
Page 1: ...Tellus 6 Tellus i6 Operating instructions ...
Page 41: ...Tellus 6 Tellus i6 39 ...
Page 42: ......