Tellus 6 / Tellus i6
G
Maintenance and troubleshooting
1
Maintenance
1.1
Repairs
In the event of damage to the device, please contact the distributor of the device.
Do not attempt to carry out any repairs yourself. This could damage the device and invalidate your warranty.
1.2 Cleaning the device
Clean the device regularly so you do not give bacteria the chance to spread.
It is best to remove dust with a dry, soft cloth. For minor stains on the casing, use a damp cloth. Do not use a product
containing alcohol, ammonia or abrasive agents. Make sure no moisture can enter through the openings (such as: the
microphone openings or the connectors). Any dirt near the connectors can be removed with a cotton bud.
To clean the screens, also use a dry cloth; do not use kitchen paper as this may cause tiny scratches. To remove grease
or stains from the screens, it is recommended that you use cleaning agents specifically designed for cleaning screens
(aerosol or wipes). Do not press too hard on the screens when cleaning.
1.3 Storing the device for an extended period
If the device has been stored for an extended time, fully charge it before using it again.
1.
Switch off the device completely (so not just in sleep mode!).
NOTE
The device must not be in sleep mode! In sleep mode the on/off indicator lights briefly every 4 seconds.
2.
Fully charge the device.
3.
Place the device in a protective cover, for example the carrying case from the optional accessory pack.
4.
Store the device with protective cover in a dry place at room temperature (20 °C).
5.
Fully charge the battery every 6 months.
2
Troubleshooting
2.1 Finding the device serial number
In your dealings with the support department, you will be asked to supply the serial number of your device.
You will find the type plate with the serial number of the device on the rear panel.
See also
Finding the version information
on page 32
Displaying license information for Mind Express
on page 33
2.2 Finding the version information
G
Maintenance and troubleshooting
32
1
Maintenance
Summary of Contents for Tellus 6
Page 1: ...Tellus 6 Tellus i6 Operating instructions ...
Page 41: ...Tellus 6 Tellus i6 39 ...
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