TECHNICAL SUPPORT
If you have any issue using this product, please follow instruction below
before returning this product to the store.
1.
The User Manual
It contains the detail instruction and troubleshooting section; many
common issues can be easily resolved by reading the user manual.
2.
Online Support
Please visit j5 create website (www.j5create.com) to find the latest
software for your device. If you still experience the same issue, you
can submit a trouble description via email
.
j5 create technical support team will reply you within the next 24
business hours.
3.
Telephone Support
Please call us at 888-689-4088 and one of our support technicians
will be very happy to assist you.
Customer Service:
Toll free number: 888-988-0488
Technical Support:
Toll free number: 888-689-4088
Email: [email protected]
Please contact
Technical Support
during business hours. 10:00 AM-6:00
PM E.S.T. Monday- Friday for further assistance.