8. Maintenance
9
Clean this unit with a soft, dry cloth. Never use alcohol, paint thinner, or
benzine to clean.
9. Warranty
If your product does not work properly because of a defect in materials of
workmanship, our company (referred to as “the warrantor”) will, for the
length of the period indicated as below, “Parts and Labor (18) Months”, which
starts with the date of original purchase (“Limited Warranty period”), at its
option either (a) repair your product with new or refurbished parts, or (b)
replace it with a new or a refurbished product. The decision to repair or
replace will be made by the warrantor.
During the “Labor” limited warranty period, there will be no charge for labor.
During the “Parts” warranty period, there will be no charge for parts. You
must mail-in your product during the warranty period. This Limited Warranty
is extended only to the original purchaser and only covers products
purchased as new. A purchase receipt or other proof of original purchase
date is required for Limited Warranty service.
10. Mail-In Service
When shipping the unit, carefully pack and send it prepaid, adequately
insured, and preferably in the original carton. Include a letter detailing the
complaint and provide a day time phone and/or email address where you
can be reached.