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HOUSING ISSUES
REPORTED FAULT
POSSIBLE REASON(S) POSSIBLE SOLUTIONS/ ADVICE
Common housing
issues
Ingress Protection Issues:
• The actuator has been hosed down, pressure washed, or located where a tank can overflow and deluge the actuator in water. The
actuator has an ingress protection rating of IP67 which allows it to be submerged to a maximum of 1m for 30 minutes, but does not
offer protection against any form of pressurised wash down. If the actuator is to be subjected to wash down, it should have a plastic bag
covering it for the duration of the wash down.
• Cover shaft seals missing or incorrectly fitted. Often the O ring and clip will be left on a shaft when the cover is removed. They must be
replaced into their sockets in the housing, correctly, before the cover is refitted, otherwise ingress protection is lost.
• In an attempt to prevent use of the manual override, the selector lever securing screw, and the selector lever are removed by the
user. Removing these parts cause internal components of the selector lever assembly to become loose inside the gearbox compartment
and can cause a jam inside the gearbox, which in most cases will be irreparable. It is not economically viable to remove these loose
components and this situation
is not covered by the warranty.
• Trapped cables. Care must be taken when refitting the cover to ensure that no cables are trapped.
