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4.3 LED status indicators

The IXrouter has two LEDs located right above the LAN ports. These show the current status of

the IXrouter's connection. The upper LED indicator (

) displays the signal status, only

applicable for 4G/LTE and Wi-Fi models, and the lower LED indicator (

ACT

) shows the activity

status. The table below provides an overview of all possible LED status indications.

Signal LED

…. …. …. …. …. …. …. …. …. ….

Blinking blue

Initializing cellular module

….

…. …. …. ….

….

…. …. …. ….

Blinking blue 1
pulse

No reception or unable to connect to
network
(APN or SSID may be incorrect)

….

…. …. …. ….

….

…. …. …. ….

Blinking red 1
pulse

No reception or unable to connect to
network
(APN or SSID may be incorrect)

…. ….

…. …. ….

…. ….

…. …. ….

Blinking red 2
pulses

Firmware 3.22: PIN invalid
Firmware 3.21.1 and lower: PIN invalid
or PUK required

…. …. ….

…. ….

…. …. ….

…. ….

Blinking red 3
pulses

PUK required (a phone is required to
unlock SIM card with PUK)

…. …. …. ….

….

…. …. …. ….

….

Blinking red 4
pulses

SIM card is invalid or missing

…. …. …. …. ….   …. …. …. …. ….

Constant red

Connected, poor reception

…. …. …. …. ….   …. …. …. …. ….

Constant purple

Connected, medium reception

…. …. …. …. ….   …. …. …. …. ….

Constant blue

Connected, good reception

ACT

Activity LED

…. …. …. …. …. …. …. …. …. ….

Constant red

Booting up (may take 1-2 min) or not
yet registered

….

…. …. …. ….

….

…. …. …. ….

Blinking red 1
pulse

Waiting for internet access

…. …. ….

…. ….

…. …. ….

…. ….

Blinking red 3
pulses

LAN/WAN conflict
(conflicting subnets)

…. …. …. ….

….

…. …. …. ….

….

Blinking red 4
pulses

Removed from the platform
(re-insert USB flash drive to register
again)

…. …. …. …. …. …. …. …. …. ….

Blinking red 5
pulses

Previously registered to the IXON Cloud
(remove from the IXON Cloud and
register again)

….

…. …. …. ….

….

…. …. …. ….

Blinking blue 1
pulse

Connecting to the IXON Cloud

…. …. …. …. …. …. …. …. …. ….

.

Blinking blue 1
long pulse

Connecting to the IXON Cloud

…. ….

…. …. ….

…. ….

…. …. ….

Blinking blue 2
pulse

Setting up a VPN connection

…. …. …. …. ….   …. …. …. …. ….

Constant blue

Active VPN connection to the IXON
Cloud

More info

For a list of most common causes and troubleshooting tips, view our

online troubleshooting

article

.

14

Summary of Contents for IXrouter3 IX2400

Page 1: ...IXrouter3 Installation Manual Version 4 7...

Page 2: ...g a SIM card 10 3 4 Power supply 11 3 5 Wiring 11 4 Operation 13 4 1 Configure the IXrouter3 13 4 2 The IXrouter3 local web interface 13 4 3 LED status indicators 14 4 4 Reset to factory default 15 5...

Page 3: ...onfiguration file can be generated from the Tools page in the IXON Cloud Fleet Manager app 1 1 Technical support If for any reason you need technical assistance please have a look at our easy to read...

Page 4: ...TE Wi Fi IX2400 IX2405 IX2410 IX2415 Antenna and SIM card All models that support 4G and or WiFi require antennas which can be purchased separately SIM Cards for the models that support 4G can be purc...

Page 5: ...Hardware overview The IXrouter3 is created with performance and a multitude of hardware capabilities in mind Figure one depicted below gives an overview of the hardware functionalities of the IXrouter...

Page 6: ...t side of the label you can find information on certifications the model and the serial number s n A QR code with the routers serial number is also provided on the label On the left side you can find...

Page 7: ...mum of 2000m Storage temperature 20 to 65 Storage humidity 10 to 95 non condensing Storage altitude Up to a maximum of 3000m Ethernet ports 4 LAN ports 1 WAN port all 1 Gbps USB version USB 2 0 Proces...

Page 8: ...ax 384Kbps DL Max 384Kbps UL EDGE Max 296Kbps DL Max 236 8Kbps UL GPRS Max 107Kbps DL Max 85 6Kbps UL SIM size 2FF Standard SIM Card FCC ID XMR201903EG25G Wi Fi specifications Description Wi Fi IEEE 8...

Page 9: ...ns The IXrouter3 is designed to be easily installed on a standard DIN rail The small size of the IXrouter3 allows you to make efficient use of space Unit of measurement millimeter Figure 3 IXrouter3 d...

Page 10: ...you must provide a clearance of at least 25 mm above and below the device Also allow at least 25 mm of depth between the front of the device and the inside of the enclosure These devices are open type...

Page 11: ...card size 2FF To insert push the SIM card into the slot until you feel a click This is approximately when the card is fully submerged 1 mm inside the device Release the card and the card will stay in...

Page 12: ...provide additional electrical noise protection for your application The IXrouter3 comes with a female 4 pin plug in connector with screw connection type Weidmuller BL 5 08 04 180 SN BK BX The optimal...

Page 13: ...locally manage IXrouter3 s VPN connection ON OFF The wiring is depicted in the image above Type optocoupler Voltage range 0 29 VDC Voltage range OFF state 0 3 VDC Voltage range ON state 7 29 VDC Curre...

Page 14: ...e info For a more extensive manual we recommend viewing our online step by step guides 4 2 The IXrouter3 local web interface You can use the IXrouter3 s local web interface to register the router if i...

Page 15: ...PUK required a phone is required to unlock SIM card with PUK Blinking red 4 pulses SIM card is invalid or missing Constant red Connected poor reception Constant purple Connected medium reception Const...

Page 16: ...ter3 itself can be reset to the factory default settings by pressing and holding the reset button on top for 5 seconds The ACT LED will start blinking shortly after the reset button is pressed Keep ho...

Page 17: ...ior to the TLS handshake For this reason an exception may be required on firewall rules that block non SSL traffic over SSL ports 2 Only used when VPN connection type is set to UDP 3 Only used when st...

Page 18: ...can be obtained from the label on the side of the IXrouter The IP address can be set to a static IP address However by default the IP address is set to be assigned dynamically via DHCP More info More...

Page 19: ...on EMC Directive 2014 30 EU Product safety Radio Equipment Directive 2014 53 EU Use of the radio spectrum RoHS Directive 2015 863 Restriction of hazardous substances REACH Directive 1907 2006 Regulati...

Page 20: ...ments EN 61000 4 2 2009 Electrostatic discharge immunity test EN 61000 4 3 2006 A1 2008 A2 2010 Radiated Radio frequency Electromagnetic Field Immunity Test 80 1000 MHz EN 61000 4 4 2012 Burst Immunit...

Page 21: ...the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that...

Page 22: ...ested with the wireless transmitters or similar antenna s with equal or lesser gain may be used 6 5 ANATEL Para maiores informa es consulte o site da ANATEL www gov br anatel pt br Este equipamento n...

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