10
Canister cannot be
installed
Remedy
1
2
4
11
Difficult to ignite
Remedy
4
5
6
7
8
9
Cannot ignite
Remedy
5
6
7
8
9
10
11
12
14
15
Burner would not stay lit
Remedy
5
7
10
Flames around the
electrode is red
Remedy
17
Burns with a yellow flame
Remedy
7
10
Flame is unstable
Remedy
7
10
Flame is irregular
Remedy
7
Heating power is low
Remedy
5
7
10
13
There is a gas odor
Remedy
3
4
8
9
11
Flame goes out during use
Remedy
5
10
Flame does not go out
Remedy
9
Gas leaks even when the
knob is closed all the way
Remedy
4
9
11
The flame becomes
larger suddenly
Remedy
12
16
A popping sound occurs
during extinguishing
Remedy
18
Flames burn away
from the burner
Remedy
19
Troubleshooting
In the event of an unexpected malfunction, troubleshoot by
using the following information.
Issue
Remedy
Cause
Solution
1
Is there any deformation or
warping on the main unit?
Request an inspection and repair.
2
The guide (protrusion) of
the canister holder is out of
position.
Return it to the correct position. (page 4)
Guide
(Protrusion)
Wrong
position
Correct
position
3
Is the knob open?
Turn the knob towards the minus (-)
symbol direction all the way and make
sure that it is closed.
4
Is a canister made by another
company being used?
Use a dedicated Iwatani canister.
5
Has the gas run out?
Is there little gas remaining?
Replace with a new canister.
6
Have stains or moisture stuck
to the electrode section?
Wipe away the stains or moisture.
7
Is the burner flame opening
clogged?
Use a metal brush or other similar item to
remove the clog.
8
Is the ignition operation
being performed correctly?
Perform the ignition operation correctly.
(page 5)
9
The knob may have failed.
Request an inspection and repair.
10
The gas duct (nozzle) may
be clogged.
Request an inspection and repair.
11
Is the canister installed correctly?
Install the canister correctly. (page 4)
12
The ignition device may
have failed.
Request an inspection and repair.
13
Is the knob opened fully?
Open the knob fully.
14
Is the spark jumping from
the electrode to the burner?
When the spark is not jumping from the
electrode to the burner, refer to the "Spark
gap" illustration (page 3), and then adjust
the direction in which the spark jumps.
15
Is the spark jumping?
If the spark is not jumping, stains or water drops
have stuck to the white section of the electrode
(ceramic). Wipe away the stains or moisture.
16
Was the main unit or
canister moved during use?
Do not move the main unit or canister
during use.
17
The flame around the electrode is red during the first use after purchase.
After several uses, the red flame disappears. Continue to use the product as is.
18
A sound during extinguishing is not a problem. Continue to use the product as is.
19
This is not a problem. Turn down the knob slightly for 2 to 3 minutes.
