What should we do if the Cleaner is dropped down from the edge of stairs?
Solution: Wipe away the dust for the probe at the bottom of the front plate with a dry
cloth.
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Troubleshooting:
The cleaner and light turn on, however, no movement
- Make sure no obstacles in pathway
- Check if carpet is under 1 inch
- Clean off debris from brushes
- Clean out trash compartment
- Clean sensors with a damp and dry cloth
- Try all 3 modes
- Charge overnight
Will run for a few minutes, then turn off
- Check for any obstacles in the way
- Try to run mode 3
- Charge overnight
No light, no response
- Check if unit is flashing green while charging
- Charge overnight
Cannot charge battery
- Make sure battery installed correctly
- Check the connection
Will not run from one surface to another
- Check if carpet is under 1 in
- Make sure no obstacles in pathway
- Remove sidebrush and try again
Cleaner stays in one place and rotates
- Make sure no obstacles in pathway
- Clean off brushes
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