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FAQs
1. How can you do it if the device fails to start up?
(1) When pressing Power needing 3-4 seconds, the screen of the device just
start to show up. Please wait for the screen to display contents, then you can
loosen Power.
(2) Secondly, try to check up whether the battery of the device has power or
not. Put the battery into the device and connect to the USB data cable. If its
screen displays the icon that its battery is charging, indicating lack of battery
power.
2. Why does the computer fail to link with the device?
If the device inserts into the USB interface of the computer, without any
indication, please replace a USB interface to test it again. If there is no any
response, please replace a computer.
3. The device shows lights, but why doesn’t the code be scanned?
This situation generally is the problems on the scanning setting-up. Please
firstly check up the output ticked of the keyboard, needing everyone to enter
into the scanning device. If ticked, please reset the scanning engine, and then
turn the scanning switch off and on once.
4. How can the battery be used correctly?
The batteries of the device are polymer batteries. Please charge the battery in
time if it run out of power. You cannot store it in a long time in a case of the
battery without power or with full power; It’s better to store it when it has the
power of 50 percent; If it’s not suitable for the device, please take the battery
out from the device and store it.
