5
Frequently Asked Questions
1. My Freeloader Isis has been outside, in the sun but when I connected it to my
device, it only charged for a short time and did not deliver much power?
• Please ensure the first charge is given by the USB cable connected to a PC
or laptop.
• Please ensure Freeloader Isis is given exposure to sunny conditions for between
5 to 10 hours.
• Ensure the Freeloader Isis is outside, facing south, in an un-shaded position and
ideally tilted using the internal stand.
• If Freeloader Isis is connected to a device that has a near full battery, Freeloader
Isis would, potentially, not deliver power because the battery in the device has
more than or equal power to the Freeloader Isis.
2. Its taking forever to charge my Freeloader isis why could this be?
• If Freeloader Isis is positioned behind a window, again facing south in full sun
conditions the time needed to fully charge Freeloader Classic’s battery will
be up to 3x its normal charging time. The reason for this increase in time is
that most glass incorporates UV filters, which naturally reduce the amount of
irradiation needed to enable solar panels to operate effectively.
• In cloudy conditions, Freeloader Isis may take approximately 1 1/2 times longer
to charge than the above mentioned times, but this is depending on the time of
year, density of cloud etc.
3. Freeloader’s LCD panel shows it has some charge but it wont deliver it to
my device.
• In such circumstances Freeloader’s LCD panel will not be illuminated and
it means the battery level in your device is similar to the battery level in
Freeloader. You will need to either allow Freeloader longer to charge up more
fully or allow your device to discharge further before connecting the two
(see note 1).
4. Will charging Freeloader Isis from its solar cell behind glass cause me any
problems?
• Not really a problem but it will increase the time needed to charge the hub
sometimes up to three times longer than if outside.
5. How do I connect Freeloader Isis to my device as I don’t seem to have a
connector that fits?
• To connect up a device where no connection tip is supplied please use the
original sync cable (the cable you use for connecting to a PC) and insert the
USB end into Freeloader Isis USB Power Out socket. Then connect to your device
in the normal way.