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TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
SOLUTION
Winchwon’twork
Flat battery in vehicle
Replaceorrecharge
battery
NOTE:Winchshould
always be connected
to the main battery not
auxiliary
Flat battery in wireless
remote controller
Replacebatteryoruse
plug-incontroller
Winch has been wired
incorrectly
Checkallwiringasper
diagram in installation
pages of this manual
Poor motor earth
Make sure earth cable
for motor is connected to
main battery
Poor control box earth
Mare sure small earth
wire for control box is
securely connected to a
goodearth(eg.Earthstud
onwinchmotor)
Wirelessactivatororplug-
in hand controller are not
connected to control box
Connectwirelessactivator
or plug in hand controller
to control box and make
sure that hand controller
is switched to correct
mode.
Hand controller will not
operate
Incorrect mode selected
on hand controller
Select wireless or plug in
mode on hand controller
Winch works in wrong
direction
Cablespooledinthe
wrong direction on the
drum
Make sure that cable is
spooled on in the direction
indicated on winch
housing
Winch has been wired
incorrectly
Checkallconnections
on motor as per wiring
diagram in installation
pages of this manual
PROBLEM
POSSIBLE CAUSE
SOLUTION
Winch will only work in
one direction
Winch has been wired
incorrectly
Checkallconnections
on motor as per wiring
diagram in installation
pages of this manual
Brake will not hold on hills
Cablespooledoninthe
wrong direction on drum
Make sure that cable is
spooled on in the direction
indicated on winch
housing
Clutchhandleisdifficult
to rotate
Load has not been
released from cable
Usinghandcontroller,
spool cable out slightly to
release the load from the
cable
Winch motor gets hot
during winching
This is quite normal
Winch needs to be
checked regularly during
winching.Withbarehand,
if it is uncomfortably
warmtotouch,cease
winching until it has
cooled down
Winchwillnotfree-spool
Clutchhandleisinthe
‘Engage’position
Rotatehandletothe
‘Disengage’position
Uneven winch mounting
surface
Make sure that winch
mountingsurfaceisflat
and not distorted and that
winch mounting bolts are
tight
Winch motor operates but
cable drum does not turn
Clutchhandleisinthe
‘Disengaged’position
Rotatehandletothe
‘Engage’position
Further Enquiries
For further assistance please contact your place of purchase.
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