IRONKEY ENTERPRISE S250/D250 USER GUIDE
GE 16
•
You can use the Virtual Keyboard in conjunction with the actual keyboard, so that you
type some characters and click some characters.
•
You can also optionally click the ―Randomize‖ button to randomize where the keys are
located. This helps protect against screenloggers.
NOTE:
This feature is available on Windows only and uses a standard QWERTY keyset. The
language preference for the device must be set to English.
NOTE:
When you click a key in the Virtual Keyboard, all of the keys briefly go blank. This
feature prevents screenloggers from capturing what you clicked. If you do not want to use this
feature, you can disable it in the options menu beside the ―Close‖ button.
Accessing my device if I forget my password
If you forget your password, you can reset it if an administrator has granted you password reset
privileges. Otherwise, you must contact your administrator.
1.
Plug in your device and launch the Unlocker.
2.
Click the ―Password Help‖ button.
3.
On the Password Help prompt, click the ―Reset Password‖ button.An email will be sent to
the email address provided during account setup with instructions on how to proceed.
4.
After you complete the instructions in the email message, click the ―Continue‖ button.
5.
Type your new password, or use the Virtual Keyboard, and confirm the password in the fields
provided, then click the ―Change Password‖ button.
Changing my password
Password settings are determined by an administrator. Sometimes you may be required to
change your password to comply with new corporate password policies. When a change is
required, the Password Change screen will appear the next time you unlock the device. If the
device is in use, it will lock and you will have to change the password before you can unlock it.
It is also good security practice to regularly change your password on your own. However, be
especially careful to remember your device password.
1.
Unlock your device and click the ―Settings‖ button in the menu bar.
2.
Click the ―Password‖ button in the left sidebar.
3.
Enter your current password in the field provided.
4.
Enter your new password and confirm it in the fields provided.
5.
Click the ―Change Password‖ button.
NOTE:
If you created a backup with the Secure Backup application, restoring the backup will
require you to enter the device password that was used at the time of the back up.
