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IRIS ST4ex User Manual Download Page 44

TROUBLESHOOTING

44

www.iris.com.my

●

Avoid exposing your ST4ex/ST4i to direct sunlight or strong ultraviolet light for
extended periods of time. Also avoid scratching the surface of the screen and
banging it against hard objects.

●

Use the ST4ex/ST4i stylus only to prevent scratching the screen.

Battery Guidelines

Follow local regulations regarding the safe disposal of your ST4ex/ST4i. Your IRIS ven-
dor can advise you on local regulations, and/or the existence of any battery disposal
programs in the operation.
The ST4ex/ST4i should not be disposed off along with the general household waste. In
order to forward them to recycling or dispose them properly, please use the public collec-
tion system or return them to IRIS, the authorized IRIS partners, or their agents.

Travel Guidelines

For safety and convenience when traveling with your ST4ex/ST4i, follow these guide-
lines:

●

Back up your data before you leave.

●

Take a backup copy of your data with you.

●

Disconnect all external equipment from your ST4ex/ST4i.

●

Take the AC adapter and new batteries with you.

●

Hand-carry your ST4ex/ST4i in a protective case. Do not check in with your
luggage.

●

Beware of potential effects of airport security devices on your ST4ex/ST4i.

There are three types of airport security devices: X-ray machines, magnetic
detectors (the device you walk through), and security magnetic wands. You
can send your device through airport X-ray machines. However, IRIS
recommends that you do not send your ST4ex/ST4i through magnetic detec-
tors or expose it to security magnetic wands.

●

Check with the airline if you plan to use your ST4ex/ST4i on the plane. In-flight
use of electronic devices is at the discretion of the airline.

International Travel

Before traveling internationally with your ST4ex/ST4i, be sure to:

●

Check local customs regulations on wireless devices.

Shipping Guidelines

When shipping your ST4ex/ST4i, follow these guidelines:

●

Safeguard your data by making a backup copy.

●

If shipping the backup copy, be sure that the medium (diskette, tape, or SD card)
is not exposed to electrical or magnetic impulses while stored or in transit.

●

Turn off your ST4ex/ST4i and disconnect all external devices.

●

Pack your ST4ex/ST4i and all external devices (such as the cradle, cords, and
cables) in their original packing boxes or in similar packaging with sufficient pack-
ing material to protect them.

Summary of Contents for ST4ex

Page 1: ...SmartTerm ST4ex ST4i User Guide 8 9 0 7 1 Clear abc def ghi jkl mno pqrs tuv a A wxyz Cancel Enter 2 3 4 5 6 R E S E T DC 5V ST4ex with Optical Scanner ST4ex ST4i Standard 8 9 0 7 1 Clear abc def ghi jkl mno pqrs tuv a A wxyz Cancel Enter 2 3 4 5 6 R E S E T DC 5V ...

Page 2: ...ure to make multiple copies of all important data to protect against its accidental loss The contents of this manual are subject to change without notice No part of this manual may be reproduced in any form without the express written consent of the manufacturer Sample displays shown in this manual may differ somewhat from the displays actually produced by the product Non contractual photographs a...

Page 3: ...on that if ignored or applied incorrectly creates the danger of death or serious personal injury This symbol indicates information that if ignored or applied incorrectly creates the possibility of death or serious personal injury This symbol indicates information that if ignored or applied incorrectly creates the possibility of personal injury or property damage A diagonal line indicates something...

Page 4: ...estruct Disassembly If you are fitted with a pacemaker keep the unit away from your chest area In particular do not carry the unit in your breast pocket Magnetic force generated by the speaker built into the unit could possibly affect the operation of a pacemaker Should you ever suspect a problem immediately move away from the unit and contact your physician Magnetic Force Health Precautions Warni...

Page 5: ...g transport and storage Magnetic force generated by its speaker can render magnetic cards unusable Keep the unit away from televisions and other radio wave receivers Magnetic force generated by its speaker can cause interference with radio wave reception Magnetic Force Rechargeable Battery Pack Risk of explosion will occur if battery is replaced with an incorrect type Dispose used batteries accord...

Page 6: ...ersonal injury Warning Never charge the battery pack near a stove under direct sunlight in an automobile parked in the sun or any other area subject to high temperatures High temperature can cause the battery pack s safety mechanism to operate making it impossible to achieve a full charge Heat can also cause an abnormal chemical reaction which creates the danger of fire and explosion Never pierce ...

Page 7: ...re and electrical shock Keep the power cord away from stoves and other sources of heat Heat can melt the insulation of the power cord and create the danger of fire and electrical shock Display Screen Precautions Never apply strong pressure to the LCD screen or subject it to strong impact Doing so can cause the LCD panel glass to crack or break Should the LCD panel glass ever crack or break never t...

Page 8: ...Touch Screen 14 Guideline for using SD card 15 Guideline for installing SIM SAM card 16 USB Installation 17 Start Menu 20 Taskbar Item 20 Shell taskbar Customizing your ST4ex ST4i 21 LCD Brightness Control Power Software Input Panel Keypad English Hand Writer Display Property Button Assignment Mouse Property Keyboard Setting Audio Volume Setting Stylus Property Dialing Property Regional Setting St...

Page 9: ...rared IR Connection Problems Network Connections Routine Maintenance Battery Guidelines Travel Guidelines Appendix B Regulatory Notices European Union Notice Battery Warning Airline Travel Notice Power Cord Appendix C Hardware Specifications Technical Specifications Physical Specifications Operating Environment 3 Microsoft ActiveSync 29 Installing ActiveSync 29 Troubleshooting 30 4 Companion Progr...

Page 10: ...t your device to a desktop computer network or the Internet For instructions on setting up your ST4ex ST4i see the Quick Guide card For in structions on installing ActiveSync see Chapter 3 Symbols and Conventions Some or all of the following format conventions may be used in this guide to distinguish elements of text Names of menus commands and icons are shown in bold type as they appear on the di...

Page 11: ...8 9 0 7 1 Clear abc def ghi jkl mno pqrs tuv a A wxyz Cancel Enter 2 3 4 5 6 RES ET DC 5V Touch Screen Perform operations and data input by tapping and writing directly on the screen AC Charging ActiveSync Connector Biometric Scanner For Fingerprint scanning GSM GPRS Indicator Reset Button Card Slot For accessing ISO 7816 smart cards Power Indicator Turns red and green when the Battery is charging...

Page 12: ...dapter Terminal and turn on the wall socket switch Charging starts automatically as soon as you attach the AC Adapter The green power indicator will turn on once it detects AC power The red power indicator will turn on if charging is in progress and turns off when charging is completed It takes about one to two hours to be fully charged The time required to be fully charged may be longer for the f...

Page 13: ... by pressing the power button it will start up and it will show an IRIS front page On the first time basis it is advisable to calibrate the stylus calibration by going to Start Setting Control Panel Stylus Follow the cursor and tap on it After this Time Date and Time Zone configuration screen will required to be set as the default time date and time zone differ from places to places IMPORTANT Powe...

Page 14: ...o select items or options Double Tap Tap the item twice to open or execute a program Drag Hold the stylus on the screen and drag across the screen to select text and images Drag in a list to select multiple items Time Date and Time Zone configuration first time used Go to Start Setting Control Panel Date Time Time Date and Time Zone configuration application will be shown as below ...

Page 15: ... as it can go but do not force it Forcing a card can damage connectors If you have problems inserting a card pull it out and make sure it is oriented correctly We strongly recommend that you store all unsaved data which you have input or edited before performing this procedure If you want to leave the card inside the slot place the cover back into the slot so that the cover will not interfere with...

Page 16: ...iented correctly will not slide all the ways into the slot Slide the card into the slot carefully as far as it can go Press the card in gently until you hear it clicks into place 5 Close the SD cover Guideline for Installing SIM SAM card When you subscribe to a cellular network you are provided with a SIM card loaded with your subscription details PIN optional services available and etc Warning Ke...

Page 17: ... the unit Removed the lid and battery Slide the slot back and then insert the SIM card as shown below When inserting the SIM card ensure that the cut corner faces top right and the fold contacts of the card face into the unit Close the SIM card holder and slide back the slot Place the battery back followed by the lid Make sure to close the knob To insert SAM cards It will be the same as inserting ...

Page 18: ...tep 2 Click on Next button Step 3 Select first option Search for a suitable driver for my device Step 4 Insert the SmartTerm IV Product CD into the CD ROM first Click on Browse button to find the Wceusbsh inf file from the CD ROM drive ...

Page 19: ...BASIC SKILLS 19 www iris com my Step 5 Click on Next button to install the driver Step 6 It will prompt if installation is completed Click Finish to close installation wizard ...

Page 20: ...unning at the same time Otherwise the unit will be very slow in response Taskbar Items The Control Panel includes the following standard items which allow user to customize system wide properties Status Icon Meaning Start Menu Tap to switch to a program Indicate unit connected to PC ActiveSync Batteries are charging Batteries are fully charged Batteries are low Quick Launch Menu Tap for Keyboard t...

Page 21: ...display the time date and time zone menu 8 Software Input Panel SIP Single tap to display the Keypad 9 Application switching Single tap to display all the active application Note An internal battery icon appears in the status icon area when battery power is low See Taskbar Item on page 20 for more information about icons Messages also appear on the screen to warn you when the battery power is low ...

Page 22: ...k Settings and choose Control Panel On the Control Panel tap Dimming On the screen box there is a check box to enable Backlight Power When check box is selected backlight will turn on when touch screen is tapped or button is pressed It will turn off after a period of idle time When check box is deselected backlight will be off all the time Adjusting Display Brightness Use the following operations ...

Page 23: ... clicking on the power icon In the power properties menu user may select the power schemes user idle system idle suspend by clicking from the schemes menu The schemes allow the user to switch to idle mode when it is not used for awhile This is to save the power consumption It also shows the device status ...

Page 24: ...ypad English Handwriter recognizes user hand writing and input the text automatically Software Input Panel SIP On the taskbar of the ST4ex ST4i tap and hold on the SIP icon The software input panel options will launch as shown below Select the input panel type to use ...

Page 25: ... Dim Brighten Backlight If toggle function is OFF the navigation will be up and down If toggle function is ON and by pressing the buttons it will dim or brighten the backlight Enter button or accept call button Pressing it will perform enter function or skip to the next line when writing If iMobile is running pressing this button will accept incoming call Cancel Selection or Terminate Call This is...

Page 26: ...pe in the Name of the program on the Caption then click Browse as shown on the figure Name the path of the program refer to the figure above You can set 16 short paths in this menu Once completed you are able to see the figure as shown below on the screen after tapping on it Note Once the Menu is active the icon on the window desktop will no longer be accessible when tapping on the screen The Menu...

Page 27: ...n set two things repeat delay and repeat rate Audio Volume When you choose the Volume and Sound properties on the first page you can set the volume of the speaker and enable sounds for certain warning or applications When you click on Sound page you could set the window events sound Stylus Property In this stylus property you can recalibrate the sensitivity of the stylus Dialing Property This is a...

Page 28: ...tate the screen display It is useful for viewing landscape picture Taskbar Secure Shell Setting Allow you to set the taskbar location and Secure Shell feature Secure Shell enables you to control accessibility of Control Panel Wireless Devices Configuration Allow you to turn on off Wireless LAN and Bluetooth features Bluetooth Device properties Allow you to scan and pair with connecting Bluettoth d...

Page 29: ...m IV Product CD into the CD ROM drive of your desktop computer Double click to launch the setup file located at CD ROM drive ActiveSync folder E g d ActiveSync x x x MSASYNC exe After installation is completed the setup wizard tells you to connect your device to your computer helps you set up a partnership and guides you through your first syncronization During synchronization ActiveSync compares ...

Page 30: ...n again On the File menu in ActiveSync click Get Connected If you continue to have problems see ActiveSync Help You can learn more about ActiveSync from the following sources ActiveSync Help for information on synchronizing and exchanging files with a desktop computer Device Help to learn about communications software on your device The Readme file located on the CD for updates and detailed techni...

Page 31: ...can work with files in either Normal or Outline view WordPad documents are usually saved as pwd files but you can also save documents in other file format such as rtf or doc Select text To select any amount of text a word a single paragraph an entire document a picture Do this Drag the stylus or pointer over the text Double tap or double click the word Double tap or double click within the paragra...

Page 32: ...ion and select the Paste button Notes To undo an action select Edit Undo To restore the action select Edit Redo Set the default font 1 Select Format Font 2 Select the font you want 3 Select Set As Default 4 To confirm that your changes will be applied to subsequent documents you create select Yes Note To apply the default font and style to selected text select Apply Default Select a different font...

Page 33: ... To continue searching select Edit Find Next Indent a paragraph 1 Select the paragraph you want to indent 2 Select Format Paragraph 3 Adjust the indentation settings as needed Set tabs 1 Select Format Tabs 2 Change the tab settings as needed Wrap text in the window Select View Wrap to Window Display the document using the full screen Select View Full Screen To exit Full Screen view select Restore ...

Page 34: ...ment 1 Select File Print 2 Select the printing options you want Tips Port lists the available printer ports If Network is selected from the Port list enter the path to the network printer in the Net Path box Setting a Password for a Document 1 Select File Password 2 Type and verify the password 3 You must save the document File Save to retain the password ...

Page 35: ...orer Internet Explorer makes it easier to get the most from the World Wide Web whether you are searching for new information or browsing your favorite Web sites In the control panel menu under the internet option user may customize the appearance of the browser when the program is launched User may also customize other options relating to connection security and advanced ...

Page 36: ... when the web page is taking too long to open When receiving a message that a web page cannot be displayed or to make sure you have the latest version of the page click the refresh button On the Favorite menu user may store and organize webpages that are used frequently by adding the shortcut in the Favorite list User may also synchronize the list of favorite link in ST4ex ST4i with another deskto...

Page 37: ...n order to conserve power it is advisable to disable this function if it is not being used This will prolong the life span of the ST4ex ST4i Just follow the same step and press the disable button to disable the function Before accessing the internet there is another step required Whenever a new network detected this window will pop up This will happen when the WI FI is enable To connect to one of ...

Page 38: ...le provided by the manufacturer If not it will not able to work properly or even communicate Note this feature is too wide scope and before using this read the user manual of the product for detail before communicating with our devices The list will show the detect Bluetooth within range To communicate with the device it need to be trunk It will show this message If click Yes it will popup this En...

Page 39: ...th another device the other device must confirm with IrDA 1 2 standards and it must specifically support infrared data communication with ST4ex ST4i IMPORTANT Make sure the units do not move while infrared data communication is in progress Infrared data communication may be impossible under strong sunlight or inverter type fluorescent lighting Infrared data communication problems can be caused by ...

Page 40: ...screen Use ActiveSync to keep a backup of your ST4ex ST4i data so that if you need to clear memory you can restore the data on your ST4ex ST4i For more informa tion see ActiveSync Help Low Battery Power When batteries are running low you will see a low battery icon in the navigation bar Replace or recharge the batteries as soon as possible When the main battery is discharged your data will be pres...

Page 41: ...ST4ex ST4i automatically manages the allocation between storage and program memories However in some situations such as when memory is low the ST4ex ST4i may not be able to automatically adjust the allocation If you receive a message stating that storage or program memory is unavailable try the following solutions Storage memory Secure Digital SD Storage Card Move data to a Secure Digital SD Stora...

Page 42: ...memory earlier in this appendix Screen freezes or responds slowly Reset your ST4ex ST4i See Reset the ST4ex ST4i and clear memory earlier in this appendix Screen is blank If the ST4ex ST4i does not respond when you press the Power button briefly press and hold the button for a full second If this does not work Make sure your battery cover is locked and all expansion slots are secured Plug the ST4e...

Page 43: ...k Click OK after finished choosing Reset the unit to complete the setting Click on the IE and it will connect to the web If problem persists send the unit to manufacturer for services Routine Maintenance This section provides recommended guidelines for taking care of your ST4ex ST4i Fol lowing these guidelines helps to ensure the longevity of your ST4ex ST4i and reduces the risk of damage Routine ...

Page 44: ...ex ST4i in a protective case Do not check in with your luggage Beware of potential effects of airport security devices on your ST4ex ST4i There are three types of airport security devices X ray machines magnetic detectors the device you walk through and security magnetic wands You can send your device through airport X ray machines However IRIS recommends that you do not send your ST4ex ST4i throu...

Page 45: ...s SRD Radio equipment in the frequency range 9kHz to 25MHz and inductive loop systems in the frequency range 9kHz to 30MHz Part 1 Technical characteristics and test methods EN300330 2 V1 1 1 2001 06 Electromagnetic compatibility and Radio spectrum Matters ERM Short Range Devices SRD Radio equipment in the frequency range 9kHz to 25MHz and inductive loop systems in the frequency range 9kHz to 30MHz...

Page 46: ...aration between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment This devise complies wit...

Page 47: ... 16dBm GSM Model dependence Class 10 Quad band 850 900 1800 1900 1x SIM slot USB Host 1 x USB Host 1 1 USB Client 1 x USB Client 1 1 ActiveSync IrDA IrDA 1 2 Communication Interface Serial COM 1 x Standard UARTs Sensor Capacitive Fingerprint Sensor Module SC2 V2 Biometric Engine Biometric Engine optional Connection Serial COM Simple UARTs Sensor 1 3M Pixel CMOS Sensor Module Opticon MDI 1000 ASIC ...

Page 48: ...100mAh AC Adaptor Car Adaptor 9V 2A Car adaptor optional IO Cable ActiveSync DC input Cable Stylus Hybrid Stylus Pouch PBC Leather Pouch optional External Gang charge for 2 x Li polymer batteries battery Additional USB Hub features charger optional Accessories Subject to change 9V 3A AC DC adaptor with power 2 or 3 pin type upon request ...

Page 49: ...h 38 5 mm Standard model or 46 mm Barcode model Weight 400 g inclusive of battery packs Operating Environment Condition Metric Temperature Operating 0º to 50º C Non operating Storage 20º to 65º C Relative Humidity Operating 20 to 85 Non condensing Non operating Storage 20 to 85 Environmental Resistance Rugged IP 64 ...

Page 50: ...IRIS Corporation Berhad 302232 X IRIS Smart Technology Complex Technology Park Malaysia Bukit Jalil 57000 Kuala Lumpur Malaysia Tel 603 8996 0788 Fax 603 8996 0441 Email sales iris com my P N 4000 0025 ...

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