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Country Codes

Australia 61
Austria 43
Belgium 32
Bosnia-Hercegovina

387

Bulgaria

359

Canada 1
Chile

56

China 86
Croatia

385

Czech Republic

420

Denmark 45
Egypt 20
Finland 358
France 33
Germany 49
Greece

30

Hong Kong 

852

Hungary 36
Iceland

354

India 91
Indonesia

62

Israel

972

Ireland 353
Italy 39
Jordan

962

Kuwait

965

Lebanon

961

Lithuania

370

Malaysia 60
Malta 356
Morocco

212

Netherlands 31
Norway 47
Philippines

63

Poland 48
Portugal 351
Romania 40
Russia 7
Saudi Arabia

966

Singapore

65

South Africa

27

Spain 34
Sweden 46
Switzerland 41
Taiwan 886
Thailand 66
Turkey 90
UAE 971
UK 44
USA 1
Yugoslavia

381

Zimbabwe

263

For a complete list of country codes, please visit www.roadpost.com/support

Troubleshooting

Q: 

How do I 

remove the message envelope symbol

on

the screen?

A: 

The message envelope symbol 

indicates that a new

text message has been received.  You must check your
text messages to ensure that all new messages have
been viewed.  You may then delete or save any
messages, and the envelope symbol should no longer 
be visible.

Q:

I am 

not able to receive a signal

or I am 

having

problems with call quality

. What should I do?

A: 

Ensure that your antenna is fully rotated, locked in
place, and that you have a clear view of the sky.  Check
the signal strength meter; if the signal is weak, move
into an open area.  If you are inside a building, move
next to a window.

Q: 

The 

message envelope symbol is flashing

.  What

does this mean?

A: 

There is not enough memory for you to receive another
text message.  Follow the instructions under 

Text

Messaging

to read and delete one or more messages.

Q: My SIM card won’t work

.  What should I do?

A: 

Check that the SIM card is inserted correctly, and that
the gold surface of the SIM chip is clean.  If it still does
not work, contact Roadpost Customer Care from another
phone.

Note:

For any other questions, or additional help using

your phone, call Roadpost Customer Care.  Dial +1 905
272 5665 – a free call from your Roadpost phone

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Tr o u b l e s h o o t i n g

12

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Summary of Contents for Iridium Roadpost Satellite Service

Page 1: ...t Satellite phone 1 905 272 5665 free call from North America 1 888 622 7368 customercare roadpost com www roadpost com Roadpost Satellite Service Iridium User Guide R E A D T H I S G U I D E B E F O...

Page 2: ...upport is available online and through our call center Please visit www roadpost com support or contact Roadpost Customer Care at 1 888 622 7368 toll free from within North America or at 1 905 272 566...

Page 3: ...ery important role in ensuring call quality when using an Iridium Satellite phone Nearby obstructions such as tall buildings trees or mountains can prevent calls as they block the signal between the p...

Page 4: ...nd fully extend the antenna 2 Press and hold 0 key until the symbol appears on the display 3 Dial the number including the country code and press OK Example Calling 905 272 5665 a number in North Amer...

Page 5: ...er your 12 digit Iridium number 8816 310 12345 Voicemail General voicemail information The default PIN code is the last 7 digits of your phone number When someone leaves you a voice message the voicem...

Page 6: ...switchboard Get help free from your Roadpost phone 1 905 272 5665 Using Your Iridium Satellite Service 7 Delete message 9 Save message Return to Main Menu Keep message as New and go to next message Ca...

Page 7: ...Service Text Messaging Send and receive text messages on your satellite phone General text messaging information Maximum 160 characters per message To receive a text message your satellite phone must...

Page 8: ...ur text messages to ensure that all new messages have been viewed You may then delete or save any messages and the envelope symbol should no longer be visible Q I am not able to receive a signal or I...

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