17
Troubleshooting
Reporting problems
Should you experience problems with your TruFocus LIO+, refer to the
suggestions in this section. If you continue to experience problems, write
down the error message, product name, and serial number of the console
and the TruFocus LIO+ before contacting your local IRIDEX Technical
Support representative.
Problem
Action
REFERENCE
See the
Operation
sections of your console
manual and this manual
for more information.
Inadequate or no aiming beam
• Ensure that the TruFocus
LIO+ is properly connected
to the console.
• Ensure that the console is in
Treat mode.
• Turn the Aiming Beam
control fully clockwise.
• Ensure that the fiber-optic
connector is not damaged.
• If possible, connect another
IRIS Medical delivery device
and place the console in
Treat mode. If the aiming
beam is still not visible,
contact your local IRIDEX
Technical Support
representative.
No treatment beam
• Ensure that the remote
interlock has not been
activated.
• Ensure that the aiming beam
is present and bright.
• If you still have no treatment
beam, contact your local
IRIDEX Technical Support
representative.
