Smarter Business Communications
IP410
H D - E Q U I P P E D
E N T E R P R I S E - G R A D E
V O I C E E N D P O I N T
- 17 -
20.
Transfer a Call
Call Transfer is used to direct a call from your telephone to the exact destination you wish. In the steps below the
“target” is the number to which you want to the call to be delivered.
There are two techniques you can use to transfer calls:
Blind – used to deliver the call to the target expeditiously
Announced – announce the call transfer to the target before completing the transfer
Steps:
1
2
3
4
Bli
n
d
T
ran
sf
er
On a call
Press
OR:
The
active
line ICON
will
indicate
the
transfer
Press
Input
Extension No.
Press
OR
The call is
moved from
your
telephone
to the
target
An
n
o
u
n
ce
d
T
ran
sf
er
OR:
Input
Extension No.
Press
OR
Wait for
the target
to answer
and then
announce
the transfer
To
complete
the transfer
press
OR:
To cancel
the transfer
and retrieve
the call,
press
Notes:
1)
Blind Transfer will convey the Caller ID of the call being transferred.
2)
Announced Call Transfer will convey the Caller ID of your extension since that was the call connected prior
to the transfer taking place.
3)
You can transfer a caller to an extension’s voice mailbox to leave a message by inserting a
before the
extension number (see Transfer to Voice Mail.)
