Troubleshooting
General Training Tips
My dog is not responding after the training system installed successfully.
Charge the Remote Transmitter and Collar Receiver for 6 hours, separately before
first use.
Ensure if the Remote Transmitter and Collar Receiver power is on.
Check the intensity levels of vibration and static shock, making sure it is not set to 0.
Ensure the Collar Receiver has sufficient power to operate.
Check the collar to ensure it fits snugly against your dog's neck.
If tested for all of the above and the dog is still not responding, please try re-pairing
the Remote Transmitter and Receiver Collar.
The Remote Transmitter does not work.
Check the battery status of the Remote Transmitter.
Press and hold the Right Side Button for a few seconds to power on the Remote
Transmitter.
I want to test the Collar Receiver on myself, but it does not work.
When testing the Collar Receiver with your hands, please touch the two electrodes
simultaneously, as touching one electrode will not work.
The following tips on how to get the best out of your iPets Training Collar.
(1) Make training sessions short and positive (between 10-15 minutes long for each
session.) This will enable the dog to keep its attention focused on the trainer.
(2) Train one dog at a time.
(3) During the first initial training sessions, keep the dog in a familiar outdoor
environment. Training in new locations may cause the dog to become distracted,
causing you to reinforce commands with the Collar Receiver more than necessary.
(4) Use a long leash fastened to a non-metallic collar to help the dog's learning.
Ensure the additional collar and lash does not interfere with the Contact Points
of the Collar Receiver. Do not use the remote training collar without a long leash
until your dog if fully trained.
(5) More success will occur by teaching the dog a command first before trying to
reinforce the command with the Remote Transmitter.
(6) For basic obedience training, vibration is more useful.
(7) Issue one obedience command at a time, this will reduce confusion and allow
the dog to remain focused. Do not use the training system for commands that the
dog has not learned.
(8) During training, look for all the positive changes in the dog's behavior and
remember to reinforce them promptly with ample praise and reward.
(9) Avoid over-correcting your dog. Use as little remote correction as possible
during the training process.
(10) When the dog has become apparently perplexed, shift the focus of the training
by drawing the dog's attention to a command they have familiarity. Example:
Tell the dog to sit and give abundant praise and encouragement on successful
completion of the sit command.
(11) Do not use the training system to correct or eliminate forms of aggression or
biting behavior. When the dog is showing signs of aggressive behavior, immediately
contact a professional dog trainer in your local area.
(12)Please keep in mind, that you should keep training sessions short and end
every session on a high note. Stop Training and play with the dog as soon the dog
has accomplished a new level of proficiency.
If needing more training tips, please visit us at www.ipets-mall.com or www.
facebook.com/ipetsmall for plenty of resources.
LIMITED 90 DAYS WARRANTY
iPets warrants this product to be free of defects in parts, materials and workmanship
for a period of 90 days, from date of purchase.
Should any repairs or servicing under this warranty be required, contact Customer
Service by phone or email for instructions on how to pack and ship the product to
iPets.
iPets CUSTOMER SERVICE
Telephone: 1-866-877-7949
Email: [email protected]
Hours: Weekdays 9:00 AM- 5:00 PM EST
This warranty gives you specific legal rights and you may also have other rights
which vary from state to state.
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