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iPECS LIP-8002AE, User Manual

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LIP-8002E/2AE                                                                               User Guide 
 

 

ii 

4.1

 

C

ALL 

T

RANSFER

:

 

S

ENDING A CALL TO A DIFFERENT DESTINATION

 .................................. 25

 

4.2

 

C

ALL 

H

OLD

:

 

P

LACING A CALL IN A WAITING STATE

 ................................................................. 25

 

4.3

 

J

OINING MULTIPLE PEOPLE IN A 

C

ONFERENCE

 ......................................................................... 26

 

4.3.1

 

Setting up a Conference Room .................................................................... 26

 

4.4

 

C

ALL 

P

ARK

:

 

P

LACING A CALL ON HOLD TO 

P

AGE

 .................................................................... 28

 

5.

 

R

ETRIEVING 

&

 

R

ESPONDING TO 

M

ESAGES

 ......................................... 29

 

5.1

 

R

ESPONDING TO A 

S

TATION 

M

ESSAGE 

W

AITING 

I

NDICATION

 ............................................ 29

 

5.2

 

G

ETTING 

V

OICE 

M

AIL 

M

ESSAGES

 ................................................................................................ 29

 

6.

 

R

EMOTE 

S

YSTEM 

A

CCESS

 ........................................................................ 32

 

6.1

 

D

IRECT 

I

NWARD 

S

YSTEM 

A

CCESS 

(DISA)

 ............................................................................... 32

 

6.2

 

M

OBILE 

P

HONE 

E

XTENSION

 ............................................................................................................ 32

 

7.

 

M

ISC

.

 

F

EATURES

 .......................................................................................... 35

 

7.1

 

B

ACKGROUND 

M

USIC AND 

M

USIC ON 

H

OLD 

(

I

PECS-LIK)

................................................. 35

 

7.2

 

U

SING 

I

NTERNAL

,

 

E

XTERNAL AND 

M

EET

-M

E 

P

AGING

 .......................................................... 35

 

7.3

 

P

USH

-T

O

-T

ALK 

(PTT)

 

P

AGE 

(

I

PECS-LIK,

 I

PECS-MG)

 .................................................. 36

 

7.4

 

W

AKE

-U

P 

A

LARM

 ................................................................................................................................ 37

 

7.5

 

S

YSTEM 

V

OICE 

M

EMO 

(

I

PECS-LIK,

 I

PECS-MG)

 ............................................................... 38

 

8.

 

S

ET 

F

EATURES 

&

 

F

LEX 

B

UTTONS

 .......................................................... 40

 

8.1

 

E

NTERING 

S

TATION 

P

ROGRAM 

D

ATA

 .......................................................................................... 40

 

8.2

 

A

SSIGNING 

F

EATURES TO 

F

LEX 

B

UTTONS

 ................................................................................ 40

 

8.3

 

N

ETWORK CONFIGURATION

 .............................................................................................................. 41

 

A

PPENDIX 

A

  

U

SER 

P

ROGRAM 

C

ODES

 ....................................................... 43

 

A

PPENDIX 

B

  

U

SEFUL 

I

NFORMATION 

:

 

O

PEN 

S

OURCE 

S

OFTWARE 

N

OTICE

   ................................................................................................................ 47

 

Summary of Contents for LIP-8002AE

Page 1: ...LIP 8002E 8002AE User Guide Please read this manual carefully before operating Phone Retain it for future reference ...

Page 2: ...an health 4 For more detailed information about disposal of your old appliance please contact your city office waste disposal service or the shop where you purchased the product Copyright 2012 Ericsson LG Co Ltd All Rights Reserved This material is copyrighted by Ericsson LG Co Ltd Any unauthorized reproductions use or disclosure of this material or any part thereof is strictly prohibited and is a...

Page 3: ...r acoustic shock 6 Do not use the power adapter if the power cord or wall outlet is damaged This may result in fire or an electric shock 1 Ensure that children do not pull on phone cords This may injure children or result in equipment damage 2 The ear piece houses a magnetic device which may attract pins or small metal objects Keep headset clear of such objects and check before use 3 Avoid placing...

Page 4: ...harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the re...

Page 5: ...xternal number 9 2 6 3 Forwarding callers to a Text Message 11 3 PLACING CALLS 15 3 1 INTERNAL CALLS 15 3 1 1 Using Camp On when calling a busy station 15 3 1 2 To leave a Message Wait 16 3 2 EXTERNAL CALLS 16 3 2 1 Placing external CO VoIP calls 16 3 2 2 Waiting for the next available CO IP line 17 3 2 3 Account Codes Tracking External calls for billing 17 3 2 4 To disable dialing from your phone...

Page 6: ...VOICE MAIL MESSAGES 29 6 REMOTE SYSTEM ACCESS 32 6 1 DIRECT INWARD SYSTEM ACCESS DISA 32 6 2 MOBILE PHONE EXTENSION 32 7 MISC FEATURES 35 7 1 BACKGROUND MUSIC AND MUSIC ON HOLD IPECS LIK 35 7 2 USING INTERNAL EXTERNAL AND MEET ME PAGING 35 7 3 PUSH TO TALK PTT PAGE IPECS LIK IPECS MG 36 7 4 WAKE UP ALARM 37 7 5 SYSTEM VOICE MEMO IPECS LIK IPECS MG 38 8 SET FEATURES FLEX BUTTONS 40 8 1 ENTERING STA...

Page 7: ...ach section includes a brief and basic description of each feature and step by step operation instructions The operations shown in this guide use the System s base default Numbering Plan Your specific Numbering Plan may be different Some features may not be available for you to access or may be subject to certain limitations based on the set up of the System refer to your System Under certain oper...

Page 8: ...ited use phone The following image shows the LIP 8002E 2AE Features are generally accessed using programmed fixed or flexible buttons dial pad buttons or dial codes entered from the dial pad In the remainder of this User Guide the Fixed or Flexible buttons are shown with a box surrounding the BUTTON designation The following image shows the phone with button descriptions iPECS LIP 8002E 2AE Diagra...

Page 9: ...r programmable Ring MSG Indicator Illuminates when ringing or message waiting LCD Display Phone interface for status dialing directories and text message information Hands free Microphone Used for hands free speakerphone function 1 5 LIP 8002E 2AE Phone Installation The LIP 8002E 2AE can be connected to any standard 10 100 Base T Ethernet switch port When the LIP 8002AE is connected to an 802 3af ...

Page 10: ... use only the supplied adaptor If using the AC DC Adapter after connecting the Phone to the LAN the Adapter s DC voltage plug is inserted into the power input jack in the underside of the Phone One end of the AC power cord is inserted into the mating receptacle of the AC Adapter and the other end is inserted into the AC power outlet 1 5 3 Wall Mount The LIP 8002E 2AE can be wall mounted as needed ...

Page 11: ...rage calls Calls placed on Hold including Transfers parked calls etc will Recall if left on hold for too long ICM Voice Announce calls are answered based on the ICM Signaling mode at the receiving phone in Hands Free HF mode after the splash tone and announcement speak normally into the microphone In the Privacy PV mode lift the handset to respond The ICM Signaling mode can be assigned in Station ...

Page 12: ...14 Ring Tones available for differentiating one phone s ringing from another Four of the tones are stored in the phone permanent memory the remaining ten tones are in the system memory Four of these ten can be downloaded into the phone memory for use as the 5 th to 8 th Ring Tone In iPECS LIK To download a Ring Tone from System memory Press TRANS PGM Dial 1 for Ring Tones Dial 5 for Ring Tone down...

Page 13: ...to make the selection 2 4 Answering Calls to Other Stations When nearby stations are ringing you may pick up answer the call Select to answer a call ringing at a specific station Directed Call Pick Up or you may choose to answer the oldest call ringing to your station group Group Call Pick Up Assign a Flex button with the Group Call Pick Up code for one touch access NOTE Pick Up will not answer ca...

Page 14: ... calls to another station or Voice Mail Incoming calls may be diverted to other resources of the system Resources include other stations Internal Voice Mail and External Voice Mail Your LCD and the LCD of the forward receiver will both indicate the forward status Call Forward can be activated from your phone or from a different station Call Forward Remote You may define the conditions or type of f...

Page 15: ...emote Press SPEAKER on and DND button Dial 0 Remote Call Forward code Dial your Authorization Code Station number Password Dial the type of forward code 1 4 Dial the destination number Press HOLD button or OK button to save To deactivate Call Forward Remote Press SPEAKER on Press DND button Dial 0 Remote Call Forward code Dial your Authorization Code Station number Password Press the key 2 6 2 For...

Page 16: ...rd to an external number from your phone Press SPEAKER on and DND button Dial the type of forward code 1 4 1 Unconditional 2 Busy 3 No Answer 4 Busy No Answer Press SPEED Dial Speed Dial bin number To activate Call Forward Off Premise forward to an external number from a different phone Press SPEAKER on and DND button Dial 0 Remote Call Forward code Dial your Authorization Code Station number Pass...

Page 17: ...mber Replace the handset return to idle 2 6 3 Forwarding callers to a Text Message Using an iPECS Phone the system can be setup to return a Text Message to callers When calling your Station Internal callers will automatically receive the selected message or you can send a text message you select in response to an internal call Silent Text Message There are 11 Custom Display Messages each up to 24 ...

Page 18: ...ed Message Forward Press TRANS PGM Dial User Program feature code 51 Dial the two digits text Message code 01 10 Pre Defined 00 Customer Dial any auxiliary input for messages 01 04 and 06 08 Press HOLD forward confirmed To cancel activated Message Press TRANS PGM Dial User Program feature code 51 Dial and Press HOLD To program the Station Custom Message 00 at your station Press TRANS Dial User Pro...

Page 19: ...r Pre Defined Message Forward Press TRANS PGM Dial User Program feature code 41 Dial the one digits text Message code 0 9 Dial any auxiliary input for messages 01 04 and 06 08 Press HOLD forward confirmed To cancel activated Message Press TRANS PGM Dial User Program feature code 41 Dial and Press HOLD To program the Station Custom Message 00 at your station Press TRANS Dial User Program feature co...

Page 20: ...Pad button Letter Type Uppercase ABC Lowercase ABC Num Button depressions 1 2 3 4 1 2 3 4 1 1 1 2 A B C a b c 2 3 D E F d e f 3 4 G H I g h i 4 5 J K L j k l 5 6 M N O m n o 6 7 P Q R S p q r s 7 8 T U V t u v 8 9 W X Y Z w x y z 9 0 0 ...

Page 21: ...going off hook to override Prime Line Preference If you go off hook and take no action Intercom dial tone will time out and after the Howler tone is received your phone will be placed out of service in Intercom Lock Out you then must hang up to return the phone to an idle state To place an Intercom call Lift the handset Dial the Intercom number of the desired station When the call is answered or t...

Page 22: ... Message Waiting Press the CALL BACK button and hang up 3 2 External Calls 3 2 1 Placing external CO VoIP calls External calls are placed on DN buttons are accessed by a button on the iPECS Phone assigned as DN If Least Cost Routing is set up the number you dial will be analyzed and the system will place the call on the least expensive route You may be assigned Dialing and or CO IP Line Access Res...

Page 23: ...able the Station will be notified with ringing 3 2 3 Account Codes Tracking External calls for billing In some cases you or your company may desire to track calls for billing or other purposes When an Account Code is entered it is output from the system to a printer in the SMDR report An Account Code Flex button can be programmed refer to Assigning features to Flex buttons In iPECS LIK To enter an...

Page 24: ...lls from the phone To deactivate Temporary COS you must enter the Station s Authorization code In iPECS LIK To activate Temporary COS Press TRANS PGM Dial Extension Class Down code 21 Press HOLD To deactivate Temporary COS Press TRANS PGM Dial Extension Class Recover code 22 Dial your Authorization code station number and code Press HOLD In iPECS MG To activate Temporary COS Press TRANS PGM Dial E...

Page 25: ...plied for a single call only For multiple calls you will need to reactivate Walking COS or use the FLASH button to regain CO IP dial tone In iPECS LIK To activate Walking COS Press TRANS PGM Dial User Program code 23 Dial your Authorization Code Station number and password Place call as normal In iPECS MG To activate Walking COS Press TRANS PGM Dial User Program code 33 Dial your Authorization Cod...

Page 26: ... to select the desired number Press HOLD In iPECS MG To dial the Last Number for an external call Dial Redial code Or Press SPEED button and 3 3 2 Using and Entering Saved Number Dial You may store the last number dialed on an external call to the Saved Number Dial buffer for convenient dialing at a later time The Saved number is stored until a new number is saved In iPECS LIK iPECS SBG 1000 To pl...

Page 27: ... Dial numbers You may if allowed use System Speed Dial to call frequently dialed numbers In iPECS LIK iPECS SBG 1000 iPECS MG To place a call using System Speed Dial Bin Press SPEED button Dial the desired System Speed dial bin number 200 999 for iPECS SBG 1000 Micro 50 100 2000 4999 for iPECS 300 2000 7999 for iPECS 600 20000 31999 for iPECS 12000 2000 2999 for iPECs MG100 or 2000 3999 for iPECS ...

Page 28: ...G To place a call using Station Speed Dial Bin Press SPEED button Dial the desired Station Speed dial bin number Or Press the assigned Station Speed Dial button To enter a Station Speed Dial number with CO Line and Name Press TRANS PGM and SPEED button Dial Speed bin number Dial CO Access Code Skip this step in iPECS SBG 1000 Dial the desired number you wish to store Press HOLD Enter the name asso...

Page 29: ...ctory System Speed dial or Intercom directory NOTE To allow others to contact you via the Intercom directory you must enter a name for your station up to 12 characters Characters are entered with two keystrokes as in the chart below Q 11 Z 12 13 1 10 A 21 B 22 C 23 2 20 D 31 E 32 F 33 3 30 G 41 H 42 I 43 4 40 J 51 K 52 L 53 5 50 M 61 N 62 O 63 6 60 P 71 R 72 S 73 Q 7 7 70 T 81 U 82 V 83 8 80 W 91 ...

Page 30: ...al ACNR For each retry the system will activate your speaker then place the call with the microphone muted When the remote end answers you must select the SPEAKER button or lift the handset Either of these actions will cancel the ACNR request as well as connect you to the remote party A Redial button must be assigned at the station In iPECS LIK iPECS SBG 1000 iPECS MG To set up an ACNR while on an...

Page 31: ...ansfer party Unscreened Call Transfer Hang up OR Screened Call Transfer When call is answered or Splash tone is heard announce the call and then hang up 4 2 Call Hold Placing a call in a waiting state You may place an active Internal or External call in one of several holding states In System Hold other non restricted stations may pick up the call In Exclusive Hold only the holding station may pic...

Page 32: ...blish first call Press the assigned CONF button The connected party is placed on exclusive hold and the user receives dial tone Place second call When connected press the assigned CONF button new call is placed on exclusive hold Press the assigned CONF button to establish conference To set up an Unsupervised Conference Establish normal conference Press the assigned CONF button To retrieve an Unsup...

Page 33: ...S PGM button Dial 54 Conference Room delete code Dial the Conference Room number 1 9 Dial the Conference Room password Press HOLD In iPECS MG To set up a Conference Room Press the TRANS PGM button Dial 54 to create a Conference Room Dial the desired Conference Room number 571 579 If desired enter a password for the Conference Room up to 12 digits Press HOLD To join a Conference Room Lift the hands...

Page 34: ...l Park Parked calls are subject to Hold Recall after the Call Park timer In iPECS LIK iPECS SBG 1000 To park an active external call Press TRANS PGM Dial the Call Park Location code Return to idle To retrieve a parked call Lift the handset Dial the Call Park Location code In iPECS MG To park an active external call Press TRANS PGM Dial the Park Orbit 541 Dial the Park number 00 49 Return to idle T...

Page 35: ...tion messages waiting is listed If the message contents summary is shown dial 1 to select ST Station Message Wait Press CALL BACK to return a call for the oldest station message In iPECS MG To respond to your Station messages Press CALL BACK to return message 5 2 Getting Voice Mail Messages When callers are forwarded or recall to your Voice Mail Box they can leave a voice message Your Voice Mail B...

Page 36: ...contents summary is shown dial 3 iPECS LIK 2 iPECS SBG 1000 to select VSF messages Press CALL BACK After the prompt enter your station number and password Dial desired option codes At completion of session hang up to return to idle To access Voice Mail Box from a Remote Location Lift the handset Dial the telephone number of a CO line assigned for answer by the VSF Auto Attendant Upon answer dial E...

Page 37: ...on Lift the handset Dial the telephone number of a DISA CO line assigned for answer by the Auto Attendant Upon answer dial 523 VMIB Access Code Dial the Mail Box and password to receive the Number of Messages prompt Dial desired option codes At completion of session hang up ...

Page 38: ...he station remotely Call the telephone number of a CO line assigned for answer by a VSF auto attendant Upon answer dial station number In iPECS LIK iPECS MG To access system resources remotely Call the system s DISA facility Dial your Authorization code station number and password Dial for end mark iPECS MG Dial as needed for the desired system resource 6 2 Mobile Phone Extension When away from yo...

Page 39: ...aller ID and answer the call The user then will receive intercom dial tone Place internal or external iPECS call as normal To Transfer a call from the mobile extension using the iPECS Dial while on an iPECS call Dial the desired extension the call is transferred and the mobile phone returns to idle In iPECS MG To register a mobile phone number Press the TRANS PGM button Dial 51 Select Mobile Index...

Page 40: ...tem will check the Caller ID and answer the call The user then will receive intercom dial tone Place internal or external iPECS call as normal To Transfer a call from the mobile extension using the iPECS Dial the mobile flash digit while on an iPECS call Dial the desired extension the call is transferred and the mobile phone returns to idle ...

Page 41: ... Off 01 Source BGM1 02 Source BGM2 03 VSF MOH 1 04 SLT MOH 1 05 SLT MOH 2 06 SLT MOH 3 07 SLT MOH 4 08 SLT MOH 5 09 VSF MOH 2 10 VSF MOH 3 To turn on Background Music Press TRANS PGM Dial 73 to BGM code Dial 00 10 to select hear and select the BGM Press HOLD to save your selection 7 2 Using Internal External and Meet Me Paging The User can broadcast announcements to other stations and or external ...

Page 42: ... announcement To answer a Meet me Page Lift the handset Dial 546 Meet Me Page code 7 3 Push To Talk PTT Page iPECS LIK iPECS MG iPECS Phones can be assigned as a member of one or more of the system s nine Push To Talk PTT page groups Users separately log in or log out of any one or all PTT groups to which the phone is assigned Once logged in place or receive one way page announcements to from othe...

Page 43: ...TT Log in out code Dial the desired PTT group number 1 9 0 To log out of the PTT group s Dial the PTT Log in out code Press the key To place a page to the active PTT group Press and hold the PTT button After confirmation tone make page announcement To assign a PTT Flex button Press TRANS PGM Press the flexible button to be assigned Press program type 1 1 Fixed button 2 Number 0 Delete Choose the b...

Page 44: ... Code 42 iPECS LIK 22 iPECS SBG 1000 14 iPECS MG Press HOLD 7 5 System Voice Memo iPECS LIK iPECS MG The integrated Voice Mail modules incorporate several Voice Memos to provide Station Users with general information such as station number date time and feature status Voice Memos can be heard over the speaker or handset of the iPECS Phone and over the handset for SLTs For the Station Status Memo t...

Page 45: ...e and dial 1 date and Time memo is heard Date is May 2nd Time is xx xx pm To hear Station Number Prompt Dial Information voice announce feature code and dial 2 the Station Number memo is heard This is station 1500 To hear Station Settings Dial Information voice announce feature code and dial 3 Station Status Memo is heard ...

Page 46: ...nctions to the Flex buttons on your iPECS Phone If allowed you may even assign CO IP lines to the Flex buttons Flex buttons may be assigned for most features providing One Touch feature activation e g a Flex button may be assigned to access the Account Code feature and may include the Account code digits as a one touch account code button Features that may be assigned to a Flex button include DSS ...

Page 47: ...al Press HOLD To assign Fixed button to a Flex button Press TRANS PGM Press the desired Flex button Press TRANS PGM and user program code Refer to the appendix B Press HOLD To delete feature Press TRANS PGM Press the desired Flex button Press HOLD 8 3 Network configuration You many review the current network configuration or modify a new phone network configuration ...

Page 48: ... MFIM Press the VOL buttons to advance to the next network configuration item Press the HOLD SAVE button to save each setting To set LLDP In Network Config Menu use VOL buttons to locate the LLDP configuration screen shown LLDP ENABLED CHANGE Enable in LLDP menu and press the Hold Save button To set default Config settings In Network Config Menu use VOL buttons to locate the Default Config Screen ...

Page 49: ...2 CO Ring Type Program 62 Headset Ring Program 23 Ring Download 71 Register Station ICLID 31 Temporary COS Mode 72 View Station ICLID 32 Retrieve COS 80 Network Setting 33 Walking COS 81 View IP Address 34 Register Password 82 View Mac Address 35 Call Log Protect 83 View Keyset Version 36 SMS Message Protect 41 Preselected MSG PGM 42 Set User Message iPECS LIK Code Function Code Function 10 Enbloc...

Page 50: ...ait 88 CAMP ON button 35 Exec Sec MWI 89 ISDN Keypad Facility button 36 Send SMS message 8 Voice Over button 37 Register Mobile Extension 90 Speed button 38 Activate Moble Extension 91 Conference button 39 Register Mobile Extension CLI 92 Callback button 41 Set Wake Up Time 93 DND button 42 Erase Wake Up Time 94 Flash button 51 Custom Pre selected Message 95 Mute button 52 Register Custom Message ...

Page 51: ... Up Time 44 COLR Service 31 LCD Display Language 4 LOOP button 32 Sys version display 50 CALLBACK button 33 Select BGM source 51 CONF button 34 User Name registration 52 MUTE button 35 Display Phone IP Address 53 ICM button 36 Display Phone MAC Address 54 REDIAL button 37 Display Phone Version iPECS MG Code Function Remarks 11 Intercom Answer Mode 1 H 2 T 3 P 12 Name User name creation 2 digit for...

Page 52: ...on 42 Create a Station User Message 43 Send SMS Message LIP Series LDP6000 Series 44 Receive SMS Message LIP Series LDP6000 Series 51 x Activate a mobile phone X 1 2 52 x Register the mobile number X 1 2 53 x Register the mobile CLI number X 1 2 54 Rm Auth Code Start a Conf Room 55 Rm Auth Code Close a Conf Room 61 Speaker Headset Mode Speak Headset E MIC 62 Headset Ring Mode Speaker Headset Both ...

Page 53: ... http www ericssonlg com GPL License 1 u boot 2 bash 3 linux 4 busybox 5 Alsa Libraries 6 udhcpc 7 ortp 8 Curl LibCurl 9 libsrtp 10 Expat xml parser Ericsson LG offers to provide source code to you on CD ROM for a charge covering the cost of performing such distribution such as the cost of media shipping and handling upon e mail request to Ericsson LG at opensource ericssonlg com This offer is val...

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