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ioSafe NAS, User Manual

Looking to set up your QNAP NAS quickly and hassle-free? Look no further! Our Quick Installation Manual is the perfect guide for you. Download the user-friendly manual for free from our website, and get started on enjoying the full potential of your QNAP NAS device.

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Table of Contents 

Chapter 1: Introduction

 

Chapter 2: Get Started with Synology DiskStation Manager (DSM)

 

 

Install ioSafe NAS and DSM

 .................................................................................................................................................. 6

 

Sign into DSM

 .......................................................................................................................................................................... 6

 

DiskStation Manager Desktop

 ............................................................................................................................................... 7

 

Open Applications and Packages with Main Menu

 ............................................................................................................ 9

 

Shutdown, Restart, Logout, or Manage Personal Options

 .............................................................................................. 10

 

Chapter 3: Modify System Settings

 

Use Control Panel

 ................................................................................................................................................................. 12

 

Change Network Settings

 .................................................................................................................................................... 13

 

Join Wireless Network

 .......................................................................................................................................................... 13

 

Modify Regional Options

 ...................................................................................................................................................... 14

 

Use Energy Saving Features

 .............................................................................................................................................. 15

 

Chapter 4: Perform Advanced Management Tasks

 

Check System Information

 ................................................................................................................................................... 16

 

View System Logs

 ................................................................................................................................................................ 17

 

Monitor System Resources

 .................................................................................................................................................. 18

 

Automate Tasks

 .................................................................................................................................................................... 18

 

Update DSM or Restore Defaults

 ....................................................................................................................................... 18

 

Receive Event Notifications

 ................................................................................................................................................. 19

 

Access Applications with Independent Login

 .................................................................................................................... 19

 

Index Multimedia Files for Applications

 .............................................................................................................................. 19

 

Reset Admin Password

 ........................................................................................................................................................ 19

 

Reinstall IoSafe NAS

 ............................................................................................................................................................ 20

 

Enable SNMP Service

 .......................................................................................................................................................... 20

 

Enable Terminal Services

 .................................................................................................................................................... 20

 

Chapter 5: Manage Storage Space

 

Volumes and Disk Groups

 ................................................................................................................................................... 21

 

Repair Volumes or Disk Groups

 ......................................................................................................................................... 23

 

Change RAID Type

 ............................................................................................................................................................... 23

 

Expand Volumes or Disk Groups

 ........................................................................................................................................ 24

 

Data Scrubbing

 ...................................................................................................................................................................... 25

 

SSD TRIM

 .............................................................................................................................................................................. 25

 

iSCSI Targets and LUNs

 ...................................................................................................................................................... 25

 

Manage Hard Disks

 .............................................................................................................................................................. 26

 

SSD Cache

 ............................................................................................................................................................................ 26

 

Hot Spare

 ............................................................................................................................................................................... 27

 

Manage External Disks

 ........................................................................................................................................................ 27

 

Summary of Contents for NAS

Page 1: ...ioSafe NAS User s Guide Based on Synology DSM 5 0 Document ID 910 11569 00 REV01 USER GUIDE NAS ENG DSM5_0 ...

Page 2: ... Perform Advanced Management Tasks Check System Information 16 View System Logs 17 Monitor System Resources 18 Automate Tasks 18 Update DSM or Restore Defaults 18 Receive Event Notifications 19 Access Applications with Independent Login 19 Index Multimedia Files for Applications 19 Reset Admin Password 19 Reinstall IoSafe NAS 20 Enable SNMP Service 20 Enable Terminal Services 20 Chapter 5 Manage S...

Page 3: ...ileges for Shared Folder 41 Index Shared Folder Contents 41 Chapter 9 Access Files from Anywhere Access Files within the Local Network 42 Access Files via FTP 44 Access Files via WebDAV 45 Sync Files via Cloud Station 45 Access Files via File Station 46 Chapter 10 Back Up Data Back Up Computer Data 49 Back up Data or iSCSI LUN on IoSafe NAS 51 Backup and Restore System Configurations 51 Sync Share...

Page 4: ...I LUNs You can designate portion of your IoSafe NAS volume space to be an iSCSI LUN which will allow the iSCSI initiator to access the space like a local disk Back up Files on Computer and Server Synology DSM provides various backup solutions to back up computer data to IoSafe NAS back up IoSafe NAS data or iSCSI LUN to an external hard drive another IoSafe NAS an rsync compatible server Amazon S3...

Page 5: ...nveniently manage multiple Synology DSM based NAS servers made by both Synology and ioSafe Once CMS is installed you can designate your IoSafe NAS server as the CMS Host and designate other servers as managed servers The CMS Host provides a single interface to monitor and maintain the managed servers Discover More Apps with Package Center Package Center brings intuitiveness and convenience for use...

Page 6: ... com 3 Web Assistant will find your ioSafe NAS within the local network Click Connect to go to the login screen To log in with the server name or IP address 1 Make sure your computer is connected to the same network as your IoSafe NAS 2 Open a web browser on your computer enter any of the following in the address field and then press Enter on your keyboard http IoSafe_Server_IP 5000 http IoSafe_Se...

Page 7: ...sed applications Taskbar The taskbar at the top of the desktop includes the following items 1 Show Desktop Minimize all open application and package windows 2 Main Menu View and open applications and packages installed on your IoSafe NAS You can also click and drag to create desktop shortcuts 3 Open applications Click the icon of an application to show or hide its window on the desktop Right click...

Page 8: ...e the widgets panel Click the to select which widgets to display You can choose from the following Current Users See a list of users who are currently accessing IoSafe NAS resources File Change Log View the file change log records of IoSafe NAS services No active logs Appears when none of the logs Samba WebDAV FTP File Station is enabled No logs available Appears when any one of the logs Samba Web...

Page 9: ...op is where you can find all the applications and packages installed on your IoSafe NAS To open applications or packages Open Main Menu and click the icon of the application or package that you want to open To reorder icons Open Main Menu and drag an icon to any position you want To create a desktop shortcut Open Main Menu and drag an icon to the side ...

Page 10: ...ersonal Options Click the Options menu the person shaped icon at the top right to shutdown restart logout or manage your user account settings To manage personal options Select Options from the drop down menu to manage personal account options like password 2 step verification desktop etc ...

Page 11: ...or Authenticator Windows Phone Account Activity Account activity displays recent login activity of your DSM account such as the time your account was accessed or from what IP address Volume Usage Under Volume Usage you can view your quota on all IoSafe NAS volumes set by DSM administrators as well as the amount of capacity you have used on each volume Desktop Under Desktop you can customize the ap...

Page 12: ... Choose Control Panel from the Main Menu to configure DSM settings The DSM settings on the Control Panel are grouped into the following categories File Sharing Manage file sharing options to host your files and share with other people easily Connectivity Make your IoSafe NAS accessible over the Internet and protect it with security mechanisms such as firewall and auto block System Manage system se...

Page 13: ...rk interfaces with which your IoSafe NAS connects to the network Traffic Control Traffic control aims to control the outgoing traffic of services running on IoSafe NAS Click Create to create traffic control rules DSM Settings Change the port number for accessing DSM or configure HTTPS settings When the HTTPS connection function is enabled any connection to IoSafe NAS via the HTTPS protocol will be...

Page 14: ...guage Set your preferred language for email and instant messaging notifications from IoSafe NAS Codepage IoSafe NAS uses Unicode to avoid file inaccessibility from computers using different languages But for the following devices or applications to use IoSafe NAS services without problem you need to choose the appropriate codepage for them Computers without Unicode support Applications that conver...

Page 15: ...HDD Hibernation Click the HDD Hibernation tab to manage disk hibernation for all internal or external disks on your IoSafe NAS When a disk enters HDD hibernation mode it will stop spinning and become inactive which not only saves energy but also extends the disk s lifespan UPS Under the UPS tab you can modify UPS related settings UPS Uninterruptible Power Supply is a backup power device that allow...

Page 16: ...dependent login index multimedia files for applications and more This chapter explains how to comprehend advanced management functions to make sure your IoSafe NAS is providing the best performance For detailed instructions please see DSM Help Check System Information Info Center provides an overview of the status of the IoSafe NAS and other connected devices Go to Control Panel Info Center to che...

Page 17: ...you can see the list of DSM services which can be enabled or disabled by clicking Enable or Disable under the Action column The checkmarks under the Status column indicate whether the services are enabled Report1 Under the Report tab you can collect data and generate reports that provide information about disk usage trends You can select report types set a schedule to receive periodic storage repo...

Page 18: ... pre defined times You can create and manage tasks to automatically run user defined scripts empty shared folder recycle bins or start and stop certain services For more detailed instructions please see DSM Help Update DSM or Restore Defaults At Control Panel Update Restore you can update DSM to a newer version back up and restore system configurations or restore IoSafe NAS device to its original ...

Page 19: ...alias name once the portal alias is set up Customized HTTP S Ports Applications can be opened in an independent browser window at http s DSM server address customized port number once the HTTP S port is set up Index Multimedia Files for Applications Go to Control Panel Media Library to automatically scan multimedia files such as photos music and videos stored on your IoSafe NAS and compile them in...

Page 20: ...able at IoSafe s Support Section to set up the ioSafe NAS Important The data saved on the IoSafe NAS will not be erased during the reinstallation However for security reason we strongly recommend that you back up the data first Enable SNMP Service Go to Control Panel Terminal SNMP to enable SNMP service which allows users to monitor IoSafe NAS network flow with the network management software Enab...

Page 21: ...tructions please see DSM Help Volumes and Disk Groups Volumes are the basic storage spaces on your IoSafe NAS Before you start storing or serving any data you will need to create at least one volume With DSM s Storage Manager volumes can be created with various options such as different RAID types or customized capacity allocation For detailed instructions please see DSM Help Create Volumes To cre...

Page 22: ...c amounts of capacity to each volume Provides greater storage management flexibility Supports different RAID types RAID Types Depending on your model and number of installed hard disks the below RAID types can be implemented when creating custom volumes or Disk Groups RAID Type HDD Allowed Failed HDD Description Capacity SHR1 1 0 A Synology Hybrid RAID volume optimizes storage capacity and perform...

Page 23: ...te Disk Groups As stated above creating Disk Groups provides more flexibility when managing storage spaces Disk Groups can be created within the volume creation setup wizard or you can go to Storage Manager Disk Group and click Create Repair Volumes or Disk Groups The repair function is available for RAID 1 RAID 10 RAID 5 RAID 5 Spare RAID 6 and SHR volumes or Disk Groups Depending on your RAID ty...

Page 24: ... SHR RAID 1 RAID 5 RAID 5 Spare or RAID 6 the storage capacity of volumes and Disk Groups can be expanded by replacing smaller hard disks with larger ones When expanding storage capacity with this method please be careful to replace each hard disk one by one After replacing one hard disk the volume or Disk Group must be repaired before the next hard disk is replaced For more detailed instructions ...

Page 25: ...ised of three or more disks RAID 5 or RAID 6 We recommend regularly performing data scrubbing in order to maintain data consistency and avoid losing any critical data in the event of disk failure For detailed instructions please see DSM Help SSD TRIM If a volume consists entirely of SSDs Solid State Drives we recommend enabling SSD TRIM This feature optimizes the read and write performance of volu...

Page 26: ...e this tab go to Storage Manager and click HDD SSD For more detailed instructions please see DSM Help Enabling Write Cache Support Enabling write cache support enhances the performance of your IoSafe NAS Only certain hard disk models support this feature To ensure data protection while using write cache support usage of a UPS device is strongly recommended We also suggest the system be shut down p...

Page 27: ... the volume Disk Group iSCSI LUN Managing Hot Spares Go to Storage Manager Hot Spare Manage to assign and manage hot spare disks For more detailed information please see DSM Help Manage External Disks External USB or eSATA disks can be attached to the USB or eSATA port of your IoSafe NAS for backup or file sharing purposes 2 Go to Control Panel External Devices to manage attached external disks or...

Page 28: ...the Synology EZ Internet wizard advanced port forwarding functions and DDNS hostname registration to connect your IoSafe NAS to the Internet For more detailed instructions please see DSM Help Use the EZ Internet Wizard The EZ Internet Wizard can set up access via the Internet with an easy to use wizard without going through the complicated firewall settings PPPoE setup DDNS registration and router...

Page 29: ...ort forwarding rules to specify the destination ports of your IoSafe NAS that will receive packages from specific router ports Click Create to start creating port forwarding rules Register DDNS for the IoSafe NAS DDNS Dynamic Domain Name Service simplifies connecting to your IoSafe NAS over the Internet by mapping a hostname to its IP address For example DDNS allows you to access your IoSafe NAS u...

Page 30: ...t is a solution that helps client applications such as DS file Cloud Station DS audio etc connect to your IoSafe NAS via the Internet without setting up port forwarding rules Go to Control Panel QuickConnect to manage the QuickConnect service For more details regarding QuickConnect please see DSM Help ...

Page 31: ...afe NAS go to Package Center For more information about VPN Server run and launch the package and then click on the DSM Help button with a question mark at the top right corner Connect your IoSafe NAS to a VPN Server Go to Control Panel Network Network Interface to set your IoSafe NAS as a VPN client to connect to a VPN server and then gain access to the virtual private network For each VPN server...

Page 32: ...rts using one of the following options All Choose this option to apply the rule to all ports on IoSafe NAS Select from a list of built in applications Tick the system services that will be included in the rule Custom Specify the type and protocol of the port and enter the custom port number You can enter up to 15 ports separated with comma or by specifying a port range Apply Firewall Rules to Sour...

Page 33: ...ock Suspicious Login Attempts Auto block allows you to prevent unauthorized login After enabling the service an IP address will be blocked if it has too many failed login attempts Go to Control Panel Security Auto Block to create and manage your block list and allow list ...

Page 34: ...g protocols for all platforms create and manage users and groups set up shared folders and allow or deny access to the shared folders applications or subfolders from specific users or groups Enable File Sharing Protocols for All Platforms This section tells you how to allow the IoSafe NAS to support file sharing protocols for all platforms IoSafe NAS supports the following file sharing protocols F...

Page 35: ...ask your domain administrator to give you a new user name Domain groups Domain Admins and Enterprise Admins will be added to the local group administrators automatically In other words domain users in these groups have administrative right on the IoSafe NAS including performing DSM CIFS FTP AFP WebDAV applications You can also configure domain users access privileges to the shared folders on IoSaf...

Page 36: ... Directory Server can become an identity provider for your Google Apps domain This allows users to log into Google Apps services such as Gmail or Google Calendar using their accounts and passwords stored on Directory Server eliminating the need for users to remember another set of accounts and passwords To install Directory Server on your IoSafe NAS go to Package Center For more information about ...

Page 37: ...asswords via email When this option is enabled a link marked Forgot your password will appear on the DSM login page If a user forgets his password he can click this link and enter his username In this case the system will send a message to the user containing a link to reset his forgotten password For detailed instructions and notes please see DSM Help Apply Password Strength Rules You can enable ...

Page 38: ... to the administrators group can access all personal folders located in the homes default shared folder For users belonging to the administrators group domain LDAP users home folders are in the folder named DH domain name for domain users or LH FQDN name for LDAP users The name of the user s home folder is the user account plus a unique number Note To delete the homes shared folder user home servi...

Page 39: ... on DSM 5 0 39 Set Up Shared Folders Go to Control Panel Shared Folder to manage the shared folders which are the root folders of IoSafe NAS You can store data in the shared folders and share them with users or groups with access privileges ...

Page 40: ...up The NetBackup folder is created automatically when Network Backup Service is enabled usbshare The usbshare number folder is created automatically when you connect an USB disk to IoSafe NAS device s USB port esatashare The esatashare folder is created automatically when you connect an eSATA disk to IoSafe NAS device s eSATA port Create a Shared Folder If you are a user belonging to the administr...

Page 41: ...ill be No access NA Read Write RW Read only RO Define Windows ACL Privileges for Shared Folder Windows Access Control List ACL is a list of privileges or permissions that determine specific access rights under the Windows environment This can help administrator define access control rules for an individual file or a directory and give different access rights for individual user or group Go to Cont...

Page 42: ... from Windows To access shared folders from Windows you can use any of the following methods Method 1 Use Synology Assistant to map the shared folders as network drives Run Synology Assistant available at www ioSafe com support and select the server from the server list Click Map Drive and follow the onscreen steps to finish the setup Upon completion you can access the mapped shared folder directl...

Page 43: ...you connect to the shared folders via SMB Select the shared folder you want to access Upon completion you can access the shared folder in the Finder window Access Shared Folders from Linux In Synology DiskStation Manager Go to Main Menu Control Panel Shared Folder Select the shared folder you want to access click NFS Privileges and find the mount path at the bottom of the window that appears On a ...

Page 44: ...he Internet see Chapter 7 Access your IoSafe NAS from the Internet Go to Control Panel File Services FTP to enable FTP service allowing users to upload or download IoSafe NAS data via FTP Connect to IoSafe NAS Using a FTP Application Open any FTP application on your computer and enter the following information to connect to IoSafe NAS IP address or domain name of the IoSafe NAS Your user account a...

Page 45: ...V you can remotely manage and edit files or calendars stored on the IoSafe NAS Sync Files via Cloud Station Cloud Station is a file sharing service that allows you to synchronize files between a centralized IoSafe NAS and multiple client computers mobile and IoSafe NAS devices Go to Package Center to install and run the Cloud Station package ...

Page 46: ...rently selected folder Help button top right corner Click the Help button with a question mark to reveal the DSM Help where you can get useful help about how to use File Station Search field Enter a keyword to filter through files or folders in the current folder Advanced Search magnifying glass button Search for refined search results Manage File Station Options Click Settings to configure genera...

Page 47: ...ow Select the files and folders for which you want to set access privileges Right click one of the files or folders or choose the Action menu and then choose Properties Note To set access privileges to shared folders please see Allow Users or Groups to Access Shared Folders for more information You are not allowed to edit the access privileges to files and subfolders in the photo shared folder her...

Page 48: ...e Help button with a question mark at the top right corner Edit Music Information With File Station s Music Information Editor you can view or edit the information of music files Simply right click the music files and choose Edit music information View Documents Photos or Videos With File Station you can view documents videos or photos easily For more information click the Help button with a quest...

Page 49: ...eative Copy button simplifies external storage devices backup with One touch design The support for the Amazon S3 backup service and the innovative Time Backup package give you other choices for server backup This chapter explains how the various backup solutions of DSM can help protect your data For more detailed instructions please see DSM Help Back Up Computer Data Synology designed Data Replic...

Page 50: ...backup program that can recognize a network or iSCSI drive as a target destination Use any suitable backup program you desire with this device if you have a preference Data Replicator Requirement Free HDD Space 5MB Operating System Windows 2000 or later Best Screen Resolution 1024 x 768 or above Network Environment Microsoft Networking over TCP IP enabled and has network connection with IoSafe NAS...

Page 51: ...ore the configurations at a later time Sync Shared Folder Contents between IoSafe NAS Shared Folder Sync allows you to sync shared folder contents from a source IoSafe NAS or client to a destination IoSafe NAS or server over the network Shared Folder Sync backup tasks can be viewed and managed by going to Backup Replication Shared Folder Sync For detailed instructions regarding how to enable Share...

Page 52: ...ebsite with web pages on the IoSafe NAS With built in PHP and MySQL support you can create dynamic database driven website for your business There is also a variety of 3rd party packages such as Content Management Customer Relationship Management e Commerce system in Package Center so that you can install them with a few clicks The default shared folder web will store the web page files for your w...

Page 53: ... visit their official websites Set IoSafe NAS as Print Server Go to Control Panel External Devices Printer to set the IoSafe NAS as a print server over your local area network allowing client computers or mobile devices to access printers connected to the IoSafe NAS The IoSafe NAS can connect to USB printers or network printers In addition AirPrint support allows you to print from an iOS device an...

Page 54: ...nstructions please see DSM Help What Package Center Offers Go to Package Center to find out what Package Center has to offer Audio Station Audio Station is a web based audio application allowing you to access the music library on your IoSafe NAS choose available audio sources on the local area network and add your favorite music to playlists for playback Central Management System Synology CMS Cent...

Page 55: ...s Video Station Video Station is an ideal video organizer of your collection of movies TV shows home videos and TV recordings allowing you to watch videos on your computer DLNA UPnP compliant DMAs and mobile devices Surveillance Station Surveillance Station is a professional Network Video Recording NVR software bundled with DiskStation Manager DSM allowing you to remotely record and monitor video ...

Page 56: ...s on the go DS audio DS audio allows you to access Audio Station with an iOS Android device or Windows Phone and listen to your favorite music on the go Besides the remote controller feature allows you to control Audio Station s music playback when there is an audio output device connected to the USB port of your IoSafe NAS such as a USB speaker or an external speakers or home stereo equipment con...

Page 57: ...tos adding more fun to your photo sharing experiences DS video DS video allows you to access Video Station and watch videos both at home and on the move with an iOS Android device or Windows Phone You can browse and organize your collections of videos record digital TV programs available at the place you are located with a USB DTV dongle sold separately plugged into your IoSafe NAS and manage your...

Page 58: ...s Customer Support USA Toll Free Phone 888 98 IOSAFE 984 6723 x400 International Phone 530 820 3090 x400 Email customersupport iosafe com Technical Support USA Toll Free Phone 888 98 IOSAFE 984 6723 x450 International Phone 530 820 3090 x450 Email techsupport iosafe com Disaster Support US Toll Free Phone 888 98 IOSAFE 984 6723 x430 International Phone 530 820 3090 x430 Email disastersupport iosaf...

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