TROUBLESHOOTING
NOTE:
1. If the "CHECK" LED illuminates, turn off the unit, unplug from the power socket,
check and clean the filter. If it is dirty, remove any obstacle that covers the air inlet or
outlet, and wait for at least ten minutes before plugging in and switching back on.
2. Please contact your retailer if the problem continues. Do not try to repair it yourself, as
as this could cause an electrical shock and void your warranty.
Problem
Dehumidifier
doesn’t start
(no LEDs on)
“F
UL
L”
LED
on
Leaking
Very little
water is
collected
“CHECK”
LED on
The unit is unplugged
Make sure the plug is pushed completely
into the outlet.
The bucket is full or not in place Empty the bucket, check the float is in the
position, and replace the bucket.
The unit falls down or is not level
on the floor / surface
Place the unit on a stable, level surface.
The air inlet or outlet is covered
or blocked
Filter clogged with dust
Make sure there is nothing blocking the air
inlet and air outlet of the unit. Clean the
filter. Unplug and wait at least 10 minutes to
resume operation.
The ambient temperature is too
high, such as over 40ºC
Do not use it in a small and closed place
where heat accumulates.
Move to a cooler place, wait at least 10
minutes to resume operation.
The unit is not level
surface and not accidentally sitting on a
Check the unit is placed on a level
cable etc.
The drainage is clogged or
loose
connection.
Check the drainage hose and its
The fuse is blown or circuit
breaker is tripped
Check the house fuse / circuit breaker box
and replace fuse or reset the breaker.
The room humidity has reached
the setting
It is normal, you may choose a lower
humidity setting (e.g. 40%RH) for drier air.
Possible Causes
What to Do
The following conditions are normal:
1. The fan is still running about 2 minutes after the unit is turned off.
2. The unit works within room temperature about 1~40ºC. It may stop operation
out of this range or when the air inlet or outlet is covered. (The "CHECK" LED light
will illuminate)
3. The unit includes a heater that could increase the room temperature while actively
dehumidifying. If your dehumidifier stops working or "CHECK" LED illuminates,
please check the following items first.
Unit is noisy Unit is not on a horizontal flat and
level surface
Air filter is dirty
Move and reset the unit.
Clean the filter.
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