ionmax ION430, User Manual

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TROUBLESHOOTING GUIDE
Problem Probable Cause Solution
Unit not
operating
Power cable not plugged in Plug in power cable
Power cable not plugged in
properly Plug in power cable
correctly
Front cover not attached
properly Reattach the front cover
Loud noise
Filters not unpacked Unpack the filter packaging
(see Filter Replacement
Instructions)
Too much dust on pre-filter Clean the pre-filter
HEPA and Activated Carbon
filters dirty
Replace HEPA and
Activated Carbon filters
Abnormal
noise
Loose parts inside the unit Contact customer service
centre
Motor broken
Indicator
lights not
switched on Product circuit control failure Contact customer service
centre
UV-C
indicator light
is off
UV-C is switched off Press the UV-C button
UV-C light broken or needs
replacement Contact customer service
centre
Reduced
airflow
Filters are dirty Replace filters
Filters not unpacked Unpack filters
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