4
Disconnecting the Iomega DVR Expander
CAUTION!
Never unplug or disconnect the Iomega DVR Expander while the DVR box is turned on or plugged into
power.
1. Make sure the DVR is powered off.
2. Unplug the power cord from the DVR box and wait for at least 10 seconds.
3. Unplug the power supply from the Iomega DVR Expander, then disconnect the eSATA cable from the Iomega
DVR Expander and the DVR.
Troubleshooting
The DVR does not recognize the Iomega DVR Expander
1. Follow the instructions above to safely disconnect the Iomega DVR Expander from the DVR box, then
carefully repeat the steps under “Quick Install Instructions” to reconnect it.
2. Make sure all data and power connections are secure.
3. Make sure the Iomega DVR Expander is receiving power (indicator light will glow) before turning on power to
the DVR box.
The Iomega DVR Expander is accidentally disconnected
1. Turn off power to the DVR box and disconnect its power cord. Wait at least 10 seconds.
2. Disconnect the power supply from the Iomega DVR Expander.
3. Reconnect the eSATA cable to the Iomega DVR Expander and the DVR box.
4. Reconnect the power supply to the Iomega DVR Expander.
5. Plug in the power cord for the DVR box and turn the DVR on.
NOTE:
The DVR box might require that you reformat the Iomega DVR Expander, which will erase any
recordings previously stored on the drive. This happens rarely if the DVR Expander is disconnected or
accidentally unplugged while a recording is in process.
Limited Warranty
Iomega warrants this hardware product to be free from defects in materials and workmanship for a period of one (1) year (90 days for
reconditioned products) from the date of purchase. This non-transferable, limited warranty is only to you, the first end-user purchaser.
This warranty does not apply to: (a) Iomega software products; (b) expendable components such as fuses or bulbs; or (c) third party
products, hardware or software, supplied with the warranted product. Iomega makes no warranty of any kind on such products which, if
included, are provided “AS IS.” This warranty also excludes damage caused by accident, misuse, abuse, use of non-Iomega approved media,
exposure of media to excessive magnetic fields, or external environmental causes.
Your sole and exclusive remedy for a covered defect is repair or replacement of the defective product, at Iomega’s sole option and expense
(shipping may be charged), and Iomega may use new or refurbished parts or products to do so. If Iomega is unable to repair or replace a
defective product, your alternate exclusive remedy shall be a refund of the original purchase price.
The above is Iomega’s entire obligation to you under this warranty. IN NO EVENT SHALL IOMEGA BE LIABLE FOR INDIRECT, INCIDENTAL,
CONSEQUENTIAL OR SPECIAL DAMAGES OR LOSSES, INCLUDING LOSS OF DATA, USE, OR PROFITS EVEN IF IOMEGA HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. In no event shall Iomega’s liability exceed the original purchase price of the drive or the media disk. Some
jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not
apply to you.
Obtaining Warranty Service
You must notify Iomega within the warranty period to receive warranty service. Just as technology and market conditions vary, Iomega’s
specific customer support policies (including fees for services) and procedures change over time. To obtain information about Iomega’s
current policies or warranty service, please visit our website at
www.iomega.com/supportpolicy.html
or write to: Iomega Customer Service,
4059 South 1900 West, Roy, UT 84067. If your product is eligible for warranty service, you will be required to return it to Iomega, along with
proper identification, a return authorization number obtained from the Iomega website or provided by the Iomega representative, and proof
of purchase. Iomega will not protect, recover, or return data during warranty service so you should duplicate your data before shipment.
Limitations
THE ABOVE WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. To the extent permitted by applicable
law, IOMEGA SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE. Any implied warranty required by applicable law shall be limited in duration to the express warranty term. Some
jurisdictions do not allow disclaimers of implied warranties or limitations on how long an implied warranty lasts, so the above limitation may
not apply to you.
This warranty gives you specific legal rights and you may also have other rights that vary from jurisdiction to jurisdiction. Any suit for breach
of any warranty on your Product must be filed within one (1) year of the first date the suit could have been brought.
