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slowly
(see below if blue light is flashing
quickly)
your device. Start the ioLight app or connect a web browser
window to 192.168.1.1 to view the live image from the
microscope.
If this happens unexpectedly, close the ioLight app or web
browser window and then open it to start again.
If this doesn’t work, follow the reset procedure in ‘The microscope
is not working as expected’ below
Blue light is flashing quickly and my
phone or tablet will not connect to
the microscope
The microscope is in recovery mode.
If there is a problem starting or shutting down the microscope, the
next time it is switched on it will enter recovery mode.
If the microscope has previously been working, simply switch off
the microscope, wait 1min and switch it on again and it should
start normally.
If are having problems or want to update the microscope firmware
and you have entered recovery mode deliberately, then connect
to the microscope with a web browser and follow the on screen
instructions.
Reset procedure
The microscope is not working as
expected.
Use this procedure to reset the microscope. Begin by closing the
ioLight app or web browser window.
To close the app on iPhone or iPad, double tap the home
button to show the open apps. Scroll to the ioLight app,
then close it by swiping the app upwards off the screen.
To close the app on Android, launch the recent
applications menu by tapping one of the 3 navigation
buttons at the bottom of the screen. On some devices this
is the square button, on others it looks like two 90 degree
angles. Find the ioLight app by scrolling through the list
and close it by swiping it to the right.
Once you have closed the app or browser, hold the power
button on the microscope down hard for 4-5 seconds until
the microscope switches off. The blue light switches off.
Wait 1min and switch the microscope back on again.
Reconnect your device to the microscope WiFi
Start the app or if using a web browser go to 192.168.1.1.
If the above doesn’t work, connect the microscope to power using
the USB charger and lead supplied with the microscope, check the
green charging light lights, then try the above procedure again
Image completely black (black cat in
a coal cellar!)
Check that one or both of the illuminators are switched on. The
bottom illuminator will not help with opaque samples.
The 2mm microscope gives much better images of opaque shiny
surfaces, like polished rocks or metals than the 1mm microscope.
If the surfaces are rough or textured, you should see a really good
image with the top illuminator on either microscope.
The microscope switches off when
you try to connect to it.
Problems charging.
Use the supplied charger and lead to charge the microscope
battery. Some other leads and chargers may work but some will
charge slowly or even not charge at all.
Most USB ports on computers will not charge the microscope
properly since they only supply a very small amount of power. The
exception to this is if the USB port has a battery symbol next to it.
This indicates that the port is designed for battery charging.
Can’t connect to WiFi, or poor WiFi
connection
If there is a lot of interference on the WiFi signal then your device
may not be able to connect to the microscope. If this happens,
you may find that changing WiFi channel helps.
