background image

iii

Notes: Day/Night mode, Auto attendant and Greetings:

Bank1 / Bank2

Bank1 contains the “Holiday Format” and Bank2 contains the “Normal Format” hold
music 

(normally switch is in Bank 2 unless you record your flash card differently).

Use the bank switch any time to select between these two productions.

Day Mode / Night Mode: 

In

 

switch positions A or B in which the device answers the

lines, set to “Day Mode” during day and “Night Mode” during the night as follows:

1)  Select any available line ( L1, L2,  L3 or L4 ) to get a dial tone
2)  Press FLASH   you will get dial tone
3)  Press FLASH   you will get dial tone again

4)  Press    

#

        you will get a prompt  “device is set to Day mode”  or Night Mode”

5)  Hang up

Day Greeting: 

This message is heard  when the device answers the lines

in “Day Mode”  it can be up to 30 seconds.

 

     

Night Greeting: 

This message is heard  when the device answers the lines

in “Night Mode”  it can be up to 30 seconds.

Transfer Message: 

This message is heard just before the line is going  to

ring again

like “please hold while we transfer your call”  it  can be up to 4 seconds.

All greetings, messages and the Hold Music are stored on the same Flash card

Examples of typical office use:

If you do not want any greeting stuff just set the switch to 

and use the device just

for Music-on-hold function. The other switch is in Bank2 for “Normal Format”

Example of a night greeting:
 ...our office is now closed... our normal office hours are...please stay on the line to
leave a message... ; set your answering machine or voice mail service to answer at
2

nd

 or 3

rd

 ring or more so when the device rings the lines again it can take the

message.

Example of a day greeting:  “...Thank you for calling XYZ......please hold for a
representative...”
during the day to temporarily disable the auto attendant, flip the switch to 

C

Music on hold activation:

activation in Positions 1 or 3 via just Hold

Start with position 

1

, make or receive a real call, the LED on the SX8600 turns ON

solid, then simply press the               button on your telephone, the Music will be
heard to the caller and the LED on the SX8600 will start to BLINK 

,

 to return to the

call  just  re-select that line. 

(Be sure to allow 1 or 2 seconds before putting a call  on

HOLD).   

If it did not work 

hang up

 and then try it again 2 or 3 times.

Position 3

: if  after a few tries it is not working hang up and change the switch to

position 3 and try it a few times.

Deactivating hold music

 

manually  

If for any reason the hold music is activated inadvertently,

it can be deactivated by pressing the                button

The following are examples of phones that work in position 

2

 or 

3

  via Flash then Hold:

American Venture, ATT 962, ATT 972, Casio any model , Airway 2 line, Airway 4 line,
Panasonic KX-TG 2000B, KX-TG4000B

,

 KXTG2000, KX-TG2720, KX-TG2730, KX-TG2740,

KXTG4000, KX-TGA200, KXTGA400, KX-TGA420, SBC 410,

List of corded regular phones compatible via Hold Button activation:

Please note: This is a partial list,  there are other factors relevant to activation via Hold button in
these settings-see-the trouble shooting section or special setting, If your phone is not on this list
try it any way or use the setting 

2

 or 

3

 that works on all phones via Flash then hold.

AT&T:

 21070, 262, 272, 412, 422, 4952, 612, 622, 712, 722, 732, 742, 752, 812, 822, 830,

832, 842, 843, 853, 854, 874, 902, 912,922, 944, 945, 952, 953, 954, 955, 964, 974*,984*,
982, 992, SIGNATURE, FT483  (* rev prior to 11/2006)

Brother Quatro

: 412

Bell

:

 

223, 232, 259, 261,

 

268, 367, 470, 52905, Sonecor 412, 412CID, 4900, BE5200,

BE5300, Techline 420

GE:

 187, 2-9315-A, 2-9318, 2-9435-A -B -C, 2-9436-A, 2-9438-A,  2-9450-A -B -C -D -E  -

F, 2-9439-A to -EGL,  2-9451A, 2-9481, 2-9487GE2-A, 2-9488, 2-9638-A, 2-9975, 2-
9488GE2-A

 

IBM:

 412, 412CID, 4900

Northern Telecom:

 Unity

Phonemate

: PMG-4600

Panasonic:

 KX-T3110  3120 3122 3135 3145 3155 3160 3165 3170 3175 3280 3980-H

3980-R7 3981, KX-TC930, KX-TS20, KX-TS21, KX-TS25, KX-TS27, KX-TS208, VA-8400

Radio Shack: 

 206, 208, 209, 210, 212, 411, 412, 612, 43-373D, 43-430, 43-642, ET-180,

43-470, ET-184, ET-192, ET-193, 43-622, 43-469

 , 1710, 1753

RCA

 25403 RCA, 25413, 414,415 RCA-2, all models including cordless portion.

Sony:

  IT-M804

SBC: 

2105, 4000

Southwestern Bell:

 FT325, FT360, FT365BL FT383, FT412, FT483, FT484

Sprint/Radio Shack

:

 SP-702 / 43-5702, SP-705

TT Systems:

 4012, 412, 412CID, 4900, 4300, 5100, 5200, 5300, 7993

Vtech:

 4121

1  2  3

FLASH

HOLD

P3

P14

BANK

2

Summary of Contents for SX8600

Page 1: ...one a better way Press FLASH you will get a dial tone now dial the phone number of the 2 nd party then press FLASH to join the two calls together L1 L2 L3 L4 3 4 1 2 6 MOH works but audio does not stop when call is picked up in 1 or 3 settings Wire distance to adapter is too long Centralize the location of device to be as close as possible to all the phones Try the 2 setting for maximum power If y...

Page 2: ... L2 L3 L4 making sure that dial tone is there Some phone Lines are removed from MOH adapter or do not exist on non existing lines the lights keep blinking and that is OK Un plug phone lines for 5 seconds and plug it back in 4 No Audio or Audio not Loud enough Select the line 1 on the phone and push the Audio Test button located in the back of unit to hear the Audio adjust the volume if needed to h...

Page 3: ... and the LED on the SX8600 will start to BLINK to return to the call just re select that line Be sure to allow 1 or 2 seconds before putting a call on HOLD If it did not work hang up and then try it again 2 or 3 times Position 3 if after a few tries it is not working hang up and change the switch to position 3 and try it a few times Deactivating hold music manually If for any reason the hold music...

Page 4: ...phone number press to join the two calls together NOTE If you have Call Waiting service only one call may be placed on Music On Hold the other call is held in the phone company central office in silence not in your office Warranty This product is warranted against defects for a period of Five 5 year from the date of original invoice We will repair replace the Product with no charge for parts or la...

Page 5: ...e connections as above Press and hold the REC button for about 5 seconds till the Green status light turns OFF Hold it pressed 5 more seconds till the Green turns back ON now release the REC button and you will hear the current transfer message set the bank switch to bank 1 for day greeting or bank 2 for night greeting connect the Microphone to MIC IN jack usually RED color connector you may optio...

Page 6: ... information like office hours web site address etc see the programming section to change the of rings or to play record the greetings etc Other settings If audio activates suddenly in 3 switch settings your lines may be too powerful Try 1 setting MX9008 MX9017 Flash Cards The MX9008 or MX9017 is a Flash card usually pre recorded with the audio prior to your installation and it holds the audio all...

Page 7: ...tly you may do this from any phone even if it is not connected to the SX8600 To program Set the switches for the desired operation above select L1 on your phone to get a dial tone wait about 10 seconds to hear the Hold music then press the Flash button you will get confirmation via Hold music turning ON and OFF twice Hang up and repeat for lines L2 L4 Be sure to change the switches back to the way...

Page 8: ... to connect the head set to monitor the audio content to connect a speaker to this RCA jack be sure to use a 5 inch or smaller speaker to avoid overloading the out put beyond it s limits If the Flash card is removed the built in digital player turns OFF and this RCA jack can be used as input for connection to an any Live audio source for the adapter function Manual Recording Connecting to an exter...

Reviews: