12
Problem
Possible cause
Solution
Forgot PIN
Incorrect code entered
Contact your nearest retailer
No box reaction
Mains power cable not connected
to mains
Check mains cable and plug
No sound, no picture
antenna may not be correctly
connected.
Connect the antenna to the right
connector.
Sound OK, no picture
Scart cable defective, or not
connected properly at socket
Radio operation selected
Check Scart connection
Switch back to TV operation
Remote control no longer
functioning
Batteries spent
Batteries inserted incorrectly
Insert new batteries
Insert batteries in correct position
No sound or picture in case of
programmes that have worked
previously
Antenna has be disconnected
Programme has switched to
different transponder
Programme no longer broadcast
Adjust the antenna connection
Initiate new programme search
Delete programme from list
Temporary picture and sound
problems
(square blocks in picture, or
picture frozen, gaps in sound)
Antenna too small
Set up larger antenna
5. Trouble-shooting
If it becomes necessary to return the receiver for repairs, please use the original packaging if possible,
and return the receiver complete with all accessories.
Please include a copy of the original sales receipt, as well as a detailed description of the problem.
